National Car Rental last month announced it was launching a new website with more capabilities and greater mobile friendliness.
The new site has greater functionality and more seamless customer service experiences that better suit travelers around the world, including customized language options and currency displayed for the customer’s current location and destination.
The site also has greater search functions across locations, destinations and vehicle classes. It’s working harder to meet the needs of Emerald Club members with more information about the loyalty club and access to account management, reservations and communication.
“We understand that travel today is hectic, but especially so if you’re researching and booking numerous reservations for multiple business trips,” said Don Moore, vice president of corporate business, Enterprise Holdings, which owns the National Car Rental brand. “That’s why we always listen very carefully to our customers – we want to be sure that we’re delivering precisely what they want as they plan, select and schedule their business meetings and travel events.”
“We’re naturally thrilled that corporate travel buyers once again selected the National brand as the highest-rated car rental supplier,” added Moore. “But this year, the annual Car Rental Survey & Report included criteria on mobile app interfaces and capabilities for the first time. That kind of feedback and recognition is so important because technology is such a critical part of the travel experience.”
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