Star Alliance developed an interoperable biometric identity and identification platform. This will improve the travel experience for frequent-flyer program customers of its member airlines. Lufthansa and SWISS are the first using Star Alliance Biometrics on select flights this month. Infrastructures are being installed at hub airports in Frankfurt (FRA) and Munich (MUC).
Members of Lufthansa’s and SWISS’s frequent-flyer programs opt in to biometrics to pass through security and boarding gates in a touch-less manner. It is not required to remove masks for checks. Enroll via a link in the Lufthansa app. Snap a selfie, verify your identity with your passport and select the airlines and airports where you will use the service. Users only need to enroll once. Personal data is encrypted and safely stored.
“We are exceedingly proud to have founding member Lufthansa as the first airline to implement the Star Alliance Biometrics solution in both of its Frankfurt and Munich Airport hubs. This is a customer-centric solution that furthers our credentials in innovation, particularly its multi-airline and multi-airport capability,” said Jeffrey Goh, CEO, Star Alliance. “Whilst it offers a seamless customer travel experience, it is also a critical development that addresses the expectation of customers for a more touchless and hygienically safer experience. Star Alliance Biometrics is a key part of our strategy to be the most digitally advanced global airline alliance.”
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