The AAA Four Diamond Hotel Concord in downtown Concord, New Hampshire, claims it offers exactly what business travelers require for a luxurious and productive stay. According to the property, it all comes down to its renowned concierge service that takes comfortable and accommodating to another level.
Guests at Hotel Concord enjoy access to concierges who can book conference and meeting rooms, arrange catering, provide equipment and technological assistance, send and receive parcels or faxes and arrange conference calls. When it comes time to play, concierges are also able to arrange dining, entertainment and other leisure activities. They are available at all hours of the day to assist travelers ahead of, during and after their stay.
All concierges at the property have Certified Hotel Concierge certification from the American Hotel & Lodging Educational Institute.
“The Hotel Concord realizes that certain business travelers need a higher level of service and we’ve invested in education that gives our associates the skill set required to fill those needs and ensure stellar service,” said David V. Shamoian, president and CEO, Bravo Zulu Hospitality Group, which manages The Hotel Concord. “Our concierges also know the Concord area and have forged strong relationships with local businesses to extend our excellent services beyond the hotel’s doors and throughout the region.”
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