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Hawaiian Airlines Temporarily Suspends Service to Asia

Mar 18, 2020

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News

Due to rises in COVID-19 cases and declining demand, Hawaiian Airlines temporarily suspended select service to Asia.

The airline temporarily suspended its five-times-weekly, non-stop service between Honolulu (HNL) and Incheon (ICN), with service expected to resume May 1. Impacted travelers receive refunds or accommodations on alternate flights.

“We believe a temporary service suspension is prudent given the escalation of COVID-19 in South Korea and the impact the illness has had on demand for leisure travel from that country,” said Peter Ingram, president and CEO, Hawaiian Airlines. “We will continue to closely monitor the situation and extend our support for public health efforts to contain the virus. We apologize for this inconvenience and are working to support impacted guests.”

Most recently, Hawaiian Airlines also suspended a portion of its flights between Kona (KOA) and Honolulu and Tokyo (HND). Affected flights resume April 30–May 2. Select new service between Honolulu and Tokyo, originally announced in November 2019, becomes available March 28.

“Japan is a vitally important market for our airline, and we have been looking forward to launching our third non-stop flight between Honolulu and Haneda, which offers more convenient connecting times for our guests,” said Ingram. “Unfortunately, the spread of COVID-19 beyond Asia has diminished near-term global travel demand, so we are balancing some of our Haneda capacity by suspending for about a month our hybrid service between Haneda and Honolulu and Kona.”

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