Greyhound recently unveiled an overhauled website, one that aims to make it easier for customers to plan and book trips. The new site went live in early November.
The website features a modern design, trimmed down to simplify navigation. On the practical side, customers should find it easier to find the best fares, book trips and access travel tips and suggestions.
New features include new fare options, the ability to filter search results, an option to view route details, travel policy information and plenty of tips and travel suggestions for buyers to help plan their trip.
“We carefully listened to our customers and are excited for them to see how we’ve put their needs at the forefront with this new site,” said Andy Kaplinsky, chief commercial officer, Greyhound Lines, Inc. “This is the latest in a series of big, game-changing improvements we are making to provide a better experience for our customers. Our goal is for customers to not only think of us as a company that is easy to do business with, but as one of the best options when exploring travel choices.”
Greyhound has also added a BusTracker feature to its website, which provides real-time arrival information, and has made upgrades to its fleet, including on-board Wi-i, seat-side power outlets, leather seats, extra legroom, footrests, restrooms and guaranteed seating.
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