FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Global Traveler’s Globility Board Shares Thoughts, Suggestions and More for the Airline Industry as COVID-19 Continues to Affect the Travel Industry

May 7, 2020

© Serjio74 | Dreamstime.com

Daily

In 2012, Global Traveler compiled a group of its subscribers to serve as its Globility Board. After an interview and vetting process, the members have served the publication in many capacities: as a focus group for clients, as a resource for articles and, now, to provide thoughts, suggestions and more for the airline industry as it faces the COVID-19 pandemic and its aftermath.

Below is the fourth in a four-part series with our Globility Board. They also came together to offer support for hotels, tourism boards and cruises.

On our airline committee was Steve and Angela White, a husband and wife based in Los Angeles that travel frequently for both business and leisure; Iris Childress, a cloud computing engineer with Microsoft Corp.; Tom and Celeste Linhard, another husband and wife, from Colorado, with elite status with United Airlines; Eric Ludwig, who achieved a personal goal in 2019 of visiting more countries than his age; Paula Vogel, recently retired from a career in international project management; and Dorothy Wood, a business leader in her Virginia Beach community.

The conversation started with everyone sharing their thoughts on the aid packages offered by the federal government that would benefit, in some ways, the travel industry. The general consensus? It’s not enough. It won’t help cruise lines, there are questions on how it supports hotels and there are still unknowns.

Which airlines do our committee members think have the best crisis messaging? One thing the group is critical of is converted messages from companies in an attempt to express concern. All agreed they’d received a lot of messaging from United Airlines, Delta Air Lines and American Airlines, with Vogel noting Alaska Airlines provided very specific messaging. Hawaiian Airlines was immediately mentioned by Angela White when the committee was asked which airline they would fly first following the easing of travel restrictions. All expressed trepidation about trying to contact the airlines about future flights for fear of long wait times. American Airlines was incentivizing travel for the future by offering credits greater than the original value.

The Linhards will opt for a Star Alliance airline first, but aren’t yet booking flights for the future because they don’t want to be stuck with vouchers for the same routings should things change. Childress, on the other hand, was taking advantage of airfare sales now to book flights for November.

At the time of our meeting, airlines had yet to announce plans for extending frequent-flyer status; all committee members were hoping for those announcements to come soon, and wishes were since granted from several of the large airlines.

Will the current situation cause airlines to consolidate? Tom Linhard thinks that may be the case in the future for Southeast Asian airlines, and some reported hearing some chatter about an unnamed U.S. airline interested in consolidation with Alaska Airlines.

Another point of absolute agreement? Travelers want prevention. How can airlines make them feel safer? Some of the suggestions mentioned were taking temperatures, stricter and published cleaning policies, providing disinfecting wipes to travelers, stop overcrowding planes and stop selling middle seats (many airlines have since instituted this policy), look into ways to improve filtration and require crew and passengers to wear masks, another policy recently instituted by a number of airlines.

What suggestions do you have for airlines in the face of the COVID-19 crisis? Share with us at [email protected].

Along with the Globility Board, we here at FXExpress Publications, Inc. cannot wait to #ComeBacktoTravel, and have you all #ComeBacktoGT, #ComeBacktoTrazee and #ComeBacktoWF.

Introducing

FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

#globility

Insta Feed
Slideshow
May 16, 2022

6 Reasons to Put Montreal, Canada, on Your Travel List

It’s time to start dreaming of your next trip. Here’s some destination inspiration for you. Take a visual journey through Montreal, Canada, with us.

TAP Air Portugal: 77 Years Young

TAP Air Portugal, or rather Transportes Aéreos Portugueses, was founded 77 years ago, March 14, 1945, and flew its first commercial flight September 19, 1946, inaugurating service from Lisbon to Madrid, Spain, aboard a Douglas DC-3.

eFlyer Reviews
May 11, 2022

Hotel Montalembert Review

When my daughter, Sharon, traveled to Paris in 2020, a month before the COVID-19 pandemic, she met her friend whose travel agent booked them at Hotel Montalembert. I recognized the name as one of Anne Jousse’s B. Signature Hotels & Resorts Group because I had stayed at its sister property, Hotel Bel Ami, in 2018. That’s where the hands-on, greet-guests-by-name Laurence Guinebretière, general manager of both hotels, (she commutes between the two on foot in about 10 minutes) had described its chic appeal. Sharon concurred. So, the Rive Gauche hotel was high on my list of “must-stays” during my fall 2021 trip to Paris.

eFlyer News
May 11, 2022

Wellness and Trekking Retreat, RESET Telluride, Launches

The highly anticipated RESET Telluride, a private, ultra-luxury wellness and trekking retreat, officially launched. Located in the San Juan Mountains, the six-day experience features three personalized pathways to allow each guest to feel empowered and energized. Each week, 18 guests follow wellness experts to find their unique purpose and highest potential through the rediscovery of the joy of moving their bodies in and with nature.

Los Cabos Sets Your Vacation Apart
from the Rest

Whether you prefer a villa on the beach or an ultra-luxe suite downtown, you’ll find everything you’re looking for in Los Cabos.

eFlyer News
May 11, 2022

Caption by Hyatt Beale Street Memphis to Debut This Summer

Marking the launch of Hyatt’s new lifestyle and responsibly engaged brand, Caption by Hyatt Beale Street Memphis will make its grand debut this summer. The hotel will sit on the corner of the iconic Beale and Front streets, featuring 136 rooms with stunning views of the Mississippi River and city skyline. Integrated into the historic, 19th-century William C Ellis & Sons Ironworks and Machine Shop, the hotel will maintain many of the beautiful features that once graced the former structure.

TAP Air Portugal: 77 Years Young

TAP Air Portugal, or rather Transportes Aéreos Portugueses, was founded 77 years ago, March 14, 1945, and flew its first commercial flight September 19, 1946, inaugurating service from Lisbon to Madrid, Spain, aboard a Douglas DC-3.

Discover a Journey Filled with Wonder in 2022

ISN’T IT TIME? It's time to treat yourself to the vacation you deserve, and Celebrity Cruises® offers the perfect escapes. With an award-winning fleet of ships that sail to more than 300 destinations around the world, Celebrity will take you almost anywhere you want to go in style. Enjoy stunning staterooms and suites, culinary experiences imagined by Michelin-starred chefs and intuitive service. Celebrity makes sure your vacation is effortless from the start, which is why drinks, WiFi and tips are Always IncludedSM on every sailing.

Slideshow
May 9, 2022

7 Reasons to Put Ibiza, Spain, on Your Travel List

It’s time to start dreaming of your next trip. Here’s some destination inspiration for you. Take a visual journey through Ibiza, Spain, with us.