Name: Fabio Lazzerini
Title: Chief business officer
Company, city: Alitalia; Rome, Italy
Number of employees: 12,000
Recent project: Re-launching Alitalia and coming out of the tough times
First job: I worked in the State Department for nine years.
Little-known fact about you: I grew up in the mountains surrounding Lake Como, and my dream career is to start a business in the wine industry.
What innovations/initiatives do you foresee in the industry over the next years? The beauty of this industry is it is global and always on the move. The industry will see more and more digitization, which benefits both the airlines and customers. Sustainability is also a focus, and experimentation with biofuel. I think more joint ventures will lead to better relationships between airlines.
Best career advice you’ve received: The most important parameter in this industry is the people and employee satisfaction. Satisfied employees lead to happy customers. I’ve been lucky to work with great peers.
What advice would you give someone starting out in the field? Be brave, and be ready to change often. Discuss everything and don’t take anything for granted. Change can be for the good.
AS A TRAVELER
Favorite travel memory or story: With all the travel for work, you rarely get time to actually enjoy a trip. My family loves British Columbia, the wildlife, immense spaces, and views. All you need is the chance to share memories.
One travel tip you cannot live without Speak a lot with the people, as people make the place. It’s more than looking at a place, it’s about the experiences.
Best advice for business travelers: When you visit for business, your daytime is scheduled. But that doesn’t mean there isn’t something worth visiting at night; many cities are more pleasant to see at night.
ABOUT YOUR BRAND
Alitalia recently launched service from Washington, D.C. Tell us more about the new route and expansion in the United States. We don’t launch many long-haul routes, so the Washing- ton, D.C., route is important. It was one of the best launches I’ve seen in my career; there’s been a new Alitalia over the past 18 months. Our new strategy focuses on the corporate traveler, but D.C. is also an emerging tourist destination for Europeans. We’ve served the United States, our largest and most important foreign market, for 70-plus years, and it’s a great partnership we look forward to further expanding.
What can premium travelers expect from Alitalia, and its Magnifica business class? Magnifica offers the best of Italian style. We serve Italian food modernized and a variety of wine. Our lie-flat seats and in-flight entertainment are tops, and our new lounge in Rome debuted a year ago. We also offer timeliness as the most punctual airline in the world, important for corporate travelers.
Alitalia offers unmatched connectivity to Italy, and beyond. What does your partnership with Delta, KLM and Air France offer travelers? This is more than a strategic partnership; it’s the best way to connect one side of the Atlantic to the other. We offer seamless connectivity. We share the same values as our partner airlines, and continually find ways to make the journey the best it can be.
Keeping up with expiration dates for various miles and points programs is not typically something high on anyone’s to-do list. Here are a few ways to keep track of your points across programs and get ahead of any impending expiration dates.
Welcome to Rhodes, a medieval treasure beautifully preserved throughout the centuries. Rhodes is the capital of the Dodecanese, an island ideal not only for those who want to relax, but also for those looking for an action-packed holiday! With its bright green hills, rich green valleys and uninterrupted line of golden beaches, Rhodes is truly a blessed place. “The sun island” has more sunshiny days and milder temperatures throughout the year than any other location in Greece. It is, after all, one of the country’s easternmost places and among the first to welcome summer on its impressive beaches. Add in the excellent facilities for tourism, the island’s special blend of cosmopolitan and traditional, and numerous cultural and archaeological sites, the most important being the Medieval (Old) Town, a UNESCO World Heritage site, and you’ve got the perfect holiday destination. While on Rhodes, don’t miss a daytrip to nearby Sými. An island of sponge divers and seamen, Sými used to have 30,000 inhabitants before the Second World War and was the richest island in the Dodecanese, despite its small size. Today, Sými attracts many visitors thanks to its beautifully preserved Neo-Classical buildings and the famous Archangel Michael monastery at Panormitis.
United unveiled a unique new livery at its Newark (EWR) hub last month. A Boeing 757 aircraft features livery designed by a New Jersey artist and the design prominently focuses on imagery from both New York City and New Jersey. The artist, Corinne Antonelli, won United’s Her Art Here contest, a competition that invited women around the country to submit their livery designs.
Thessaloniki is the second-largest city of Greece and the most important center of the area. Built near the sea, elegant and refined, the Greek “Lady of the North” is a modern, vivacious city that welcomes visitors eager to learn about its history and culture, and at the same time have fun, relax, go shopping or simply explore the cityscape by the sea.
Hertz put together an exciting offering for travelers in France. The new Voyage à la Française experience gives travelers a taste of luxury while exploring some of the country’s most beautiful landscapes. The experience includes five different routes, one for each sense. The first of the five is available now and focuses on smell, with special focus paid to France’s lavender fields and Côte d’Azur.
Get to know Mexico with ONE FREE NIGHT With Fiesta Americana Get to know Mexico with the largest hotel company in the country, offering more than 185 options in the best city and resort destinations. Book at any of our hotels with the best available rate at the time of booking and get one night free.