Name: David Gold
Title: General manager
Company, city: JPMorgan Chase Card Services; Wilmington, Del.
Number of employees: 20,000-plus in Chase Card Services
Recent project: Preparing for the Chase and United Airlines’ VIP Holiday and Big Game Week lounges in San Francisco, Calif., and the VIP Holiday Lounge in Short Hills, N.J.
First job: I worked at my local county park.
Little-known fact about you: I’ve run the New York City Marathon 15 times and helped raise more than $100,000 for cancer research for “Fred’s Team.”
Essential business philosophy: Work hard, have fun and treat people well.
Best way to keep a competitive edge: Innovate, keep your eyes on the market and provide a best-in-class customer experience.
Yardstick of success: Growing the business — through both new and existing customer activity — is a key metric to our success.
David Gold as a Traveler
What is the most important item you take when traveling? My iPad
How do you spend your time on board? Working, reading, catching up on TV shows
What is your favorite restaurant in the world? Bistro Jeanty in Napa Valley, Calif. — the best tomato soup
What is your favorite destination in the world? Vail, Colo.
About JPMorgan Chase Card Services
Tell our readers about the benefits of the United MileagePlus Club and Explorer cards from Chase.
The United MileagePlus Club Card provides customers with a full membership to the United Club (up to a $550 value per year), Premier Access travel services including two free checked bags, 1.5 Mileage-Plus award miles per $1 spent on purchases, as well as other benefits. The United MileagePlus Explorer Card provides customers with a first checked bag free, priority boarding, two United Club passes per year, no foreign transaction fee, a bonus of 10,000 miles after spending $25,000 in net purchases each year and other benefits.
How do these cards stand out from other co-branded airline cards?
In addition to winning multiple Global Traveler awards, the cards provide unique benefits that enhance the cardmember experience inside the airport and beyond — both cards offer access to experiential programs, InsideAccess from Chase and the Luxury Hotel & Resort Collection. Cardmembers are also eligible to redeem MileagePlus miles for any available seat, any time, on any United Airlines flight, with no restrictions and no blackout dates. In addition, with 362 United Airlines flight destinations worldwide, United Airlines and its Star Alliance partners offer more airlines around the world for redeeming MileagePlus award miles than competing alliances.
Are there any changes coming to the card benefits and redemptions in 2016?
We are always working with our partner, United Airlines, to provide customers with features and benefits to get the most out of their travel and allow us to continue to lead the market and win the GT awards again in 2016!
Since its prestige for attracting the world elite grew in the 1960s, Greece remains the go-to destination for glittering holidays. Each step of the journey is enrobed in luxury, from culinary traditions with the highest standard of execution and name-brand, high-end shopping to first-rate wellness locales and elite accommodations, like 5-star hotels, private villas and yachts.
I imagine that when writer Hans Christian Andersen mused, “Life itself is the most wonderful fairy tale,” he was standing at the edge of Copenhagen’s historic Tivoli Gardens, one of his favorite haunts, enlivened by the swirl of human happiness that surrounded him: children laughing; carousels spinning; games of chance played for prizes; lovers holding hands; hungry people whispering over sweets, hot drinks, beer and towering, open-faced smørrebrød, Denmark’s quintessential sandwich. That fairy tale lives on today at the second-oldest amusement park in the world, a spectacle of folly architecture, bakeries, gardens, rides, restaurants, puppet shows and joy ... and which also happens to be one of the city’s most storied places to convene for business.
The restored Park Hyatt Toronto reopened its doors, bringing luxury, sophistication and glamour alongside a nod to the hotel’s Canadian heritage. Alessandro Munge of Studio Munge collaborated on the hotel’s refresh, drawing inspiration from Canada’s seasons and natural landscapes.
GBTA’s Convention 2021 will bring the business travel industry together for the first time in a long time. Once again, you’ll learn and connect with experts and each other, along with discussions with leading thinkers, entrepreneurs and change makers addressing the issues that matter most.
I recently dined at Irwin’s in Philadelphia. The restaurant is located on the rooftop of the Bok Building, a former school turned collective of small businesses, non-profits, artist workshops, a bar and restaurant. I previously visited Bok for the bar and yoga classes, and I was excited to experience the restaurant.
Cathay Pacific reaffirms its commitment to reaching net-zero carbon emissions by 2050 with a pledge to use Sustainable Aviation Fuel for 10 percent of its total fuel consumption by 2030. The airline has made pioneering efforts in supporting SAF development for more than 10 years.
Without a doubt, the pandemic changed the role of airports in the travel industry. Hamad International Airport’s role evolved in many ways since the pandemic hit. Now, more than ever, airports are responsible for creating a secure passenger experience. As the gateway to Qatar and the world, the safety and wellbeing of staff and passengers has always been at the core of Hamad International Airport’s strategy.
Arriving early afternoon in Puerto Rico, we jumped in an Uber and took a short, 15-minute drive from the airport to La Concha. As it was Tuesday, the streets were not too busy and the hotel lobby was calm. During the weekend, the scene likely would have been more bustling. We were greeted by a staff member who requested proof of vaccination and government-issued ID, and were given a wristband to indicate we were fully vaccinated. All guests are required to be vaccinated and wear masks at all times while moving around the hotel. Hand sanitizer stations were placed around the lobby, in elevators and in each common area.