Name: David Gold
Title: General manager
Company, city: JPMorgan Chase Card Services; Wilmington, Del.
Number of employees: 20,000-plus in Chase Card Services
Recent project: Preparing for the Chase and United Airlines’ VIP Holiday and Big Game Week lounges in San Francisco, Calif., and the VIP Holiday Lounge in Short Hills, N.J.
First job: I worked at my local county park.
Little-known fact about you: I’ve run the New York City Marathon 15 times and helped raise more than $100,000 for cancer research for “Fred’s Team.”
Essential business philosophy: Work hard, have fun and treat people well.
Best way to keep a competitive edge: Innovate, keep your eyes on the market and provide a best-in-class customer experience.
Yardstick of success: Growing the business — through both new and existing customer activity — is a key metric to our success.
David Gold as a Traveler
What is the most important item you take when traveling? My iPad
How do you spend your time on board? Working, reading, catching up on TV shows
What is your favorite restaurant in the world? Bistro Jeanty in Napa Valley, Calif. — the best tomato soup
What is your favorite destination in the world? Vail, Colo.
About JPMorgan Chase Card Services
Tell our readers about the benefits of the United MileagePlus Club and Explorer cards from Chase.
The United MileagePlus Club Card provides customers with a full membership to the United Club (up to a $550 value per year), Premier Access travel services including two free checked bags, 1.5 Mileage-Plus award miles per $1 spent on purchases, as well as other benefits. The United MileagePlus Explorer Card provides customers with a first checked bag free, priority boarding, two United Club passes per year, no foreign transaction fee, a bonus of 10,000 miles after spending $25,000 in net purchases each year and other benefits.
How do these cards stand out from other co-branded airline cards?
In addition to winning multiple Global Traveler awards, the cards provide unique benefits that enhance the cardmember experience inside the airport and beyond — both cards offer access to experiential programs, InsideAccess from Chase and the Luxury Hotel & Resort Collection. Cardmembers are also eligible to redeem MileagePlus miles for any available seat, any time, on any United Airlines flight, with no restrictions and no blackout dates. In addition, with 362 United Airlines flight destinations worldwide, United Airlines and its Star Alliance partners offer more airlines around the world for redeeming MileagePlus award miles than competing alliances.
Are there any changes coming to the card benefits and redemptions in 2016?
We are always working with our partner, United Airlines, to provide customers with features and benefits to get the most out of their travel and allow us to continue to lead the market and win the GT awards again in 2016!
United Airlines’ environmentally friendly efforts lessen the impact on local U.S. communities.
FOR THOSE OF US PASSIONATE about wellness pursuits and who feel most at peace close to the sea, there’s nothing quite like the synergy offered by a floating spa integrated into the setting of a luxurious cruise ship. I’m sailing through the Mediterranean from Rome to Barcelona, discovering along the way that the Crystal Life Spa & Beauty Salon on board the Crystal Serenity provides not only the element of high-end indulgence but also the cruise line’s signature commitment to attention and service.
CONSIDERING THAT JUST A LITTLE more than a century ago — 1910, to be exact — Miami’s population was only about 5,400 people, it’s easy to see why this South Florida hot spot has long been considered a boomtown. And the evolution continues to impress as the city gears up to welcome an array of new services, amenities and experiences.
Welcome to Rhodes, a medieval treasure beautifully preserved throughout the centuries. Rhodes is the capital of the Dodecanese, an island ideal not only for those who want to relax, but also for those looking for an action-packed holiday! With its bright green hills, rich green valleys and uninterrupted line of golden beaches, Rhodes is truly a blessed place. “The sun island” has more sunshiny days and milder temperatures throughout the year than any other location in Greece. It is, after all, one of the country’s easternmost places and among the first to welcome summer on its impressive beaches. Add in the excellent facilities for tourism, the island’s special blend of cosmopolitan and traditional, and numerous cultural and archaeological sites, the most important being the Medieval (Old) Town, a UNESCO World Heritage site, and you’ve got the perfect holiday destination. While on Rhodes, don’t miss a daytrip to nearby Sými. An island of sponge divers and seamen, Sými used to have 30,000 inhabitants before the Second World War and was the richest island in the Dodecanese, despite its small size. Today, Sými attracts many visitors thanks to its beautifully preserved Neo-Classical buildings and the famous Archangel Michael monastery at Panormitis.
Ethiopian Airlines added a daily non-stop between Brussels (BRU) and Addis Ababa (ADD). The carrier previously made stopovers in Vienna (VIE) three days a week, increasing the journey time from seven hours to nine.
Experience a big-city hotel stay that doesn’t feel like your typical urban visit at Chicago’s Claridge House, nestled in the sought-after Gold Coast neighborhood. The hotel’s sophisticated décor and serene residential ambience foster the atmosphere of an oasis amid the hustle and bustle of a busy metropolis.
Last month, British Airways announced plans to offset carbon emissions from all its flights within the United Kingdom. The initiative begins next year and carbon emissions are offset via the United Nations’ carbon offsetting scheme, which invests in carbon reduction projects around the world, such as reforestation and rainforest protection.