Name: David Gold
Title: General manager
Company, city: JPMorgan Chase Card Services; Wilmington, Del.
Number of employees: 20,000-plus in Chase Card Services
Recent project: Preparing for the Chase and United Airlines’ VIP Holiday and Big Game Week lounges in San Francisco, Calif., and the VIP Holiday Lounge in Short Hills, N.J.
First job: I worked at my local county park.
Little-known fact about you: I’ve run the New York City Marathon 15 times and helped raise more than $100,000 for cancer research for “Fred’s Team.”
Essential business philosophy: Work hard, have fun and treat people well.
Best way to keep a competitive edge: Innovate, keep your eyes on the market and provide a best-in-class customer experience.
Yardstick of success: Growing the business — through both new and existing customer activity — is a key metric to our success.
David Gold as a Traveler
What is the most important item you take when traveling? My iPad
How do you spend your time on board? Working, reading, catching up on TV shows
What is your favorite restaurant in the world? Bistro Jeanty in Napa Valley, Calif. — the best tomato soup
What is your favorite destination in the world? Vail, Colo.
About JPMorgan Chase Card Services
Tell our readers about the benefits of the United MileagePlus Club and Explorer cards from Chase.
The United MileagePlus Club Card provides customers with a full membership to the United Club (up to a $550 value per year), Premier Access travel services including two free checked bags, 1.5 Mileage-Plus award miles per $1 spent on purchases, as well as other benefits. The United MileagePlus Explorer Card provides customers with a first checked bag free, priority boarding, two United Club passes per year, no foreign transaction fee, a bonus of 10,000 miles after spending $25,000 in net purchases each year and other benefits.
How do these cards stand out from other co-branded airline cards?
In addition to winning multiple Global Traveler awards, the cards provide unique benefits that enhance the cardmember experience inside the airport and beyond — both cards offer access to experiential programs, InsideAccess from Chase and the Luxury Hotel & Resort Collection. Cardmembers are also eligible to redeem MileagePlus miles for any available seat, any time, on any United Airlines flight, with no restrictions and no blackout dates. In addition, with 362 United Airlines flight destinations worldwide, United Airlines and its Star Alliance partners offer more airlines around the world for redeeming MileagePlus award miles than competing alliances.
Are there any changes coming to the card benefits and redemptions in 2016?
We are always working with our partner, United Airlines, to provide customers with features and benefits to get the most out of their travel and allow us to continue to lead the market and win the GT awards again in 2016!
People need a “chance to get some well-needed rest, relaxation and fresh air.” This is a sentiment we all likely share, as does the European Commission, the executive branch of the European Union. The EC included that phrase when it released its plan to help reopen Europe following the COVID-19 global pandemic. While most EU borders remain closed to international travel until at least mid-June, the EC’s plan starts with inter-Europe travel, and are non-binding recommendations and guidelines. European countries still have the final decision, so travelers are advised to check the restrictions of the countries they plan to visit. According to the EC, “blanket restrictions of free movement are replaced by targeted measures.”
According to the U.S. Small Business Administration’s Office of Advocacy, small businesses create two-thirds of net new jobs and account for nearly 48 percent of the U.S. private sector workforce. And small- and medium-sized businesses outpace all other sectors as one of the fastest-growing in the United States. InterContinental® Hotels Group (IHG) goes above and beyond to create opportunities for this segment with its IHG® Business Edge program, voted Best Small- to Mid-Sized Business Program in Global Traveler’s 2019 GT Tested Reader Survey awards.
The cruise industry responds to the COVID-19 pandemic with updates on cancellations and rebooking policies. Here’s an update.
oneworld is an alliance of 13 world-leading airlines committed to providing the highest level of service and connecting you to more than 1,100 destinations around the world.
One of Barcelona’s newest luxury hotels is located at the corner of modernity and tradition. As the name indicates, The Corner Hotel is situated on a flat corner in Barcelona’s L’Eixample neighborhood, a vast area of the city full of Modernist buildings and grid-like avenues.
MMGY Global Launches Travel Safety Barometer to Track U.S. Travelers’ Perception During Reopening Phase of Pandemic
MMGY Global launched its new Travel Safety Barometer, a sentiment tracking tool created for the travel and tourism industry to track American travelers’ perceptions of safety when it comes to specific travel behaviors as the country begins to reopen following the COVID-19 pandemic. Designed by MMGY’s Travel Intelligence research and insights division, the barometer is an information resource for business and leisure travelers and the travel industry.
Since 1970, Goway Travel has been committed to providing customized travel experiences for world travelers. Few things are better evidence of this commitment than being awarded the 2019 Trazees award for Favorite Tour Operator. Goway Travel heartily thanks the readers of Trazee Travel for this honor and for their confidence in Goway’s work in creating travel memories that’ll last a lifetime.
United Airlines opened a Club lounge inside Louis Armstrong New Orleans International Airport in November 2019. The lounge, near gate C7 in the airport’s new terminal, seats 95 guests and offers free WiFi, and ample power outlets and USB ports. COVID-19 may temporarily affect the lounge’s operating hours and procedures.