As nice as my United Economy Plus flight to Denver was (see Oct. 30 eFlyer for that review), my return flight was another story. Boarding and takeoff went smoothly. I was seated near the front, so I watched for a chance to use the lavatory and saw another passenger come out and say something to the two flight attendants who were congregated in the front. I took my turn, and when I opened the door, saw that the toilet was covered with coffee grounds. I backed out and told the flight attendants, who shrugged and said the previous occupant had also mentioned it. Astonished at their lack of interest, I stood there dumbfounded, and after a while one volunteered that “coffee grounds are sometimes used as air freshener.” And then they turned away to continue their chat. I used the facilities and came out to show them the coffee grounds on the hem of my jacket and my trousers. They shrugged again. When I said, fine, give me some paper towels and I will clean it up myself–and by the way, where do I send the dry cleaning bill?–one glared at me and in a huff went in to clean it herself. A bit later in the flight, the pair of attendants–who seemed joined at the hip and incapable of doing things separately–came down the aisle, one with lemonade and one with water. Lemonade came first, and I passed in favor of water. Water, however, was the one who I’d “forced” to clean the bathroom, and she managed not to notice me twice; I finally had to ask a third flight attendant who’d ventured up from the back of the plane to get me some. After the first hour of a four-hour flight, there were no more offers of beverages. The two front-cabin attendants hung out and chatted, easily overheard by front-row passengers. On the other hand, they did collect the trash with alacrity, which had been missing on my previous flight. There was some trouble with the sound system again (it hadn’t worked at all on my outbound flight) and it took a couple of tries to get it working for the movie. Little glitches like that are understandable. The inconsideration and attitude of the flight attendants, however, are the kind of things that stay in passengers’ minds when they’ve got an option of what airline to choose for their next flight. Which is a shame, because the flight itself was on time and trouble-free.  — Mary Hunt, editor, eFlyer
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