Just when travelers believed tacked-on airline fees are getting a bit too excessive, a few airlines have considered charging passengers for filing complaints against them.
The scuttlebutt in the United Kingdom (e.g., British Airways, easyJet, Thomas Cook) is that guests who want to file a complaint against the airline and its services must pay a fee of up to £25, or approximately $33. The main reason for this new fee is because the Civil Aviation Authority recently pulled out of handling guest complaints and are leaving the dispute process to private mediation companies. With the implementation of a third party as part of the mediation process, the airline industry anticipates fewer court cases as they handle more issues directly between the passenger and the airline.
Because these mediation companies will charge for their services, the airlines are passing along that charge to the guest. The three aforementioned airlines signed agreements with the Centre for Effective Dispute Resolution in London, while other airlines like Turkish Airlines and Ryanair chose to sign on with other companies, some of which do not charge any fees for mediation.
If the claim is successful and the customer is to receive compensation for a filed complaint, the complaint fee will be refunded in full.
United Airlines announces a number of new routes.
WalletHub compared the 100 largest U.S. cities across 24 key metrics to determine the best destinations for an upcoming Oktoberfest celebration. The brand’s study found the estimated cost for an American to attend Oktoberfest in Munich, Germany, is $5,000. Munich boasts a $1.43 billion annual economic impact on Munich. During Oktoberfest, nearly 2 million gallons of beer are consumed and more than 510,000 whole roast chickens eaten.
Qantas will start using a Boeing 787-9 Dreamliner on its Sydney–Santiago route starting in late June 2020.
TAP Air Portugal is adding 15 new weekly flights from the United States and Canada by summer 2020, a new record for the carrier of 71 weekly flights between North America and Portugal.
On Location Experiences makes it easy for travelers to head to London or Mexico City for upcoming NFL games. Tottenham Hotspur Stadium hosts the Chicago Bears and Oakland Raiders Oct. 6, and the Carolina Panthers and Tampa Bay Buccaneers Oct. 13; Wembley Stadium hosts the Cincinnati Bengals and Los Angeles Rams Oct. 27, and the Houston Texans and Jacksonville Jaguars Nov. 3; and Estadio Azteca hosts the Kansas City Chiefs and Los Angeles Chargers Nov. 18.
Welcome to Rhodes, a medieval treasure beautifully preserved throughout the centuries. Rhodes is the capital of the Dodecanese, an island ideal not only for those who want to relax, but also for those looking for an action-packed holiday! With its bright green hills, rich green valleys and uninterrupted line of golden beaches, Rhodes is truly a blessed place. “The sun island” has more sunshiny days and milder temperatures throughout the year than any other location in Greece. It is, after all, one of the country’s easternmost places and among the first to welcome summer on its impressive beaches. Add in the excellent facilities for tourism, the island’s special blend of cosmopolitan and traditional, and numerous cultural and archaeological sites, the most important being the Medieval (Old) Town, a UNESCO World Heritage site, and you’ve got the perfect holiday destination. While on Rhodes, don’t miss a daytrip to nearby Sými. An island of sponge divers and seamen, Sými used to have 30,000 inhabitants before the Second World War and was the richest island in the Dodecanese, despite its small size. Today, Sými attracts many visitors thanks to its beautifully preserved Neo-Classical buildings and the famous Archangel Michael monastery at Panormitis.
Hotel brands all over the world have pushed for sustainability. For many, it began with reducing single-use plastics, like straws. InterContinental recently announced the end of in-room miniature toiletries.