Hong Kong-based Cathay Pacific Airways is dealing with theft of its amenities by its own employees. The airline claims “hundreds of millions of dollars” worth of products have been stolen over the years — everything from company pens to utensils, wine glasses, food and even bottles of alcohol.
“In view of an increasing number of reported losses of company property, we have informed our cabin crew that random inspections will be carried out,” a company spokeswoman said. “We are dealing with cases in a fair and reasonable manner in accordance with standard internal procedure.”
The company is investigating several employees caught with merchandise last month. The airline warned workers about the problem in January via an internal email.
Ed Higgs, general manager of in-flight services, Cathay Pacific, said employees would be inspected by a security team on leaving an aircraft “for any items that you may have in your possession when you have been or are on company property. Zero tolerance means you are not permitted to take off the aircraft any item other than what the company has authorized as per the policy. If anyone removes company property, irrespective of the value or if you believe it will be thrown away, you will be subject to discipline which may include termination.”
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