Alaska Airlines announced an upgrade for its in-flight WiFi network through a new partnership with Gogo, offering satellite-based internet service across its entire Boeing and Airbus fleet.
Gogo’s broadband 2Ku service will give passengers a faster connection, enabling them to surf the internet or stream videos through services like Netflix, Hulu and HBO GO.
This is an upgrade over the current service, which discourages streaming. The new service is 20 times faster than the air-to-ground product, allowing travelers to stay connected even when visiting destinations outside the continental United States.
“We conducted an extensive review to find a satellite WiFi solution that will allow us to give our guests full coverage across our route map, including in the state of Alaska and on flights to Hawai’i,” said Andrew Harrison, CCO, Alaska Airlines. “Our guests will soon be able to connect in the air just as they do out and about on the ground. This makes traveling more relaxing as well as productive — whether you’re scrolling through Facebook, checking email, or watching what’s trending on YouTube.”
The 2Ku service will give passengers gate-to-gate access. Pricing was not released, but officials said they expect the service to be installed on 40–50 planes by the end of 2018. The remainder of the Alaska and Virgin America fleet will be equipped by early 2020.
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