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Uber Releases 2023 Business Travel Report

by Aoife O'Riordan

Aug 23, 2023

© nikkimeel | Dreamstime.com

eFlyer News

Uber recently released its full 2023 report on the state of business travel. Unveiled during this year’s GBTA, the report made some key findings. For one, it discovered 87 percent of North American travelers feel business travel is either essential (40 percent) or helpful (47 percent) to achieving their business objectives.

Uber also noted North American business travelers value their company paying for premium experiences while on the road (45 percent), additional time off for frequent business travel (42 percent), and permitting booking airlines and hotels where business travelers have loyalty status (40 percent) the most.

Additionally, the report found 49 percent of travel managers say companies have overall carbon emission reduction targets, but only 19 percent said their company has a carbon emissions reduction target for business travel specifically. There is also a disconnect between business travelers and travel managers on how sustainability issues should be prioritized. Sixty-one percent of business travelers stated limiting or reducing carbon emissions as a top priority.

In terms of the role of rideshare, 74 percent of business travelers say they use a rideshare provider frequently (36 percent) or occasionally (38 percent) when on business travel.

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