FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Chris Rossi, Senior Vice President, North America, Virgin Atlantic Airways

Nov 1, 2010
2010 / November 2010

What Innovative Changes Will Virgin Atlantic’s Upper Class Introduce?

With the development of the Upper Class Suite, Virgin Atlantic has taken the business-class experience to the next level of passenger comfort and convenience. Our Upper Class passengers can choose to be productive or relax during their flight, enjoying one of the largest fully flat sleeper beds, on-demand in-flight entertainment, flexible meal options and our famous onboard bar. We plan to continue focusing on the ground experience with our award-winning Clubhouses and well-received Upper Class Wing at Heathrow.

With 10 New Airbus A330S On Order, What Enhancements Will We See Within The Virgin Atlantic Brand?

The introduction of the A330s, beginning in early 2011, enables us to consider developing new markets or adding flights in existing markets. An exciting product featured on these aircraft is the new eX2 in-flight entertainment system from Panasonic. This system will enable our passengers to email, text message, update social media accounts and make phone calls while in flight. The intent is to enable passengers to use electronic products and technology just as they would at home.

Considering Virgin Atlantic’s Growth Over The Past 26 Years, What Is The Key To Success In Reaching The Individual Traveler?

Virgin Atlantic has always remained a customer champion and a differentiator in the market. We pioneered products that have been adopted industry-wide, such as premium economy and personal in-flight entertainment. We will continue to look for areas where passengers find services lacking and innovate with new products to meet their needs. An example of this is the Upper Class Wing at Heathrow. We’ve streamlined the airport check-in experience for our Upper Class passengers so they can move from curbside to our Clubhouse lounge in 10 minutes. This has also enabled us to change the required business-class check-in time to 45 minutes prior to departure.

Tell Us About Your Career In The Airline Industry.

After a brief time with Delta Air Lines just out of college, I joined Virgin Atlantic in 1992 as a passenger service agent in Boston. I later moved to the sales area, first in Boston and later at our U.S. headquarters in Connecticut. After leading the U.S. sales team into the early part of the last decade, I was fortunate to become vice president of sales and marketing for North America, which led to my present position in 2007.


FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.


Insta Feed
United States
Apr 15, 2021

New Deals and Packages in Williamsburg, Virginia

Colonial Williamsburg is a great place for a springtime getaway! Explore the historic town, learn about the way they lived life back in the 18th century and enjoy sweet deals and offers throughout the spring.

eFlyer Reviews
Apr 14, 2021

The Hamilton Hotel Review

The Hamilton Hotel, located steps from the White House, was the perfect place for a relaxing weekend getaway. Upon arrival, the staff was extremely friendly and helpful with a quick check-in process. The lobby was immaculate with shining marble flooring, velvet couches and an arched ceiling design that brought a sense of sophistication. For added security, the elevators are only accessible to those who have a key card to a guestroom.

eFlyer News
Apr 14, 2021

Luxury Hotels Add Bryte Restorative Bed to Guestrooms

Luxury destinations around the country partnered with Bryte to introduce The Restorative Bed and enhanced sleep programming at their hotels. The revolutionary, AI-powered Restorative Bed uses real-time technology to intuitively adjust based on the individual’s needs and preferences. An embedded sensory network detects biometrics, like heart rate and breathing patterns, when a sleeper enters the first stage of sleep, triggering cooling features and lulling sleepers into deep sleep. Computer-controlled air cushions alleviate pressure points, and the technology also leads sleepers naturally out of sleep.

eFlyer News
Apr 14, 2021

Tauck Announces Full Restart of U.S. Tours

Tauck announced plans to fully restart its U.S. tours by July 1. Departures of the Southern Charms: Savannah, Hilton Head and Charleston tour have already begun, with other popular tours across the country relaunching in the coming months. Check the Open for Travel page for information on specific tour departures.

eFlyer News
Apr 14, 2021

Turkish Airlines Resumes Premium Onboard Dining Service

Turkish Airlines resumed its premium onboard dining and hot meal service on all business- and economy-class flights longer than two hours and 15 minutes. The resumption of service is in accordance with all health and hygiene applications.

Apr 13, 2021

Bring Coffee Anywhere with Chemex

Coffee is the pillar to almost everyone's morning and, in a way, it's part of a routine you need to get right in order to have your day go smoothlyThere are many different brands, types, flavors, coffee shops and ways to make the bold morning beverage.

Apr 12, 2021

Soneva Yacht Experience in the Maldives

Luxury resort chain Soneva offers guests a luxurious yacht experience in the Maldives. The Soneva in Aquayacht brings guests on a three-night excursion to the pristine Goidhoo Island.

Apr 9, 2021

2021’s Best Frequent-Flyer Programs

With the vaccine rolling out and U.S. air travel expected to pick up in the upcoming months, the personal finance website WalletHub released a report on 2021’s Best Frequent-Flyer Programs, to help travelers make the best decision for their wallets.