As small- to mid-sized enterprises begin returning to travel amid new norms and expectations, standards of cleanliness and safety on property are top of mind. The end-to-end process of booking, staying and meeting at hotels evolved and, with it, so have hotel protocols to give guests confidence and peace of mind.
Since 2015, with the introduction of the IHG® Way of Clean program, IHG Hotels & Resorts has been laser-focused on cleanliness across a portfolio of nearly 5,900 hotels. This year, the program expanded to include COVID-19 protocols and best practices that reflect guidance from the World Health Organization, Centers for Disease Control & Prevention and local public health authorities in markets worldwide.
These healthy and safety measures also apply to guests meeting or planning events at IHG hotels. With new safety protocols, security measures and logistic considerations taking center stage, the planning and execution of organizing travel shifted. IHG has also enhanced its Meet with Confidence program to provide appropriate and creative meeting and event solutions without compromising the experience or the flexibility meeting planners require. Prioritizing guest safety and wellbeing, Meet with Confidence means you can rest assured meetings and events at IHG hotels will adhere to leading cleanliness and safety practices.
- Cleanliness inspection and protocols with frequent sanitation before and during meeting
- New ways of registration with reduced contact and physical interaction during the registration process
- Management of attendee flow with clearly designated entry and exit points
- Modified room capacities allowing for social distancing and customized solutions
- Technology options to support virtual or hybrid meetings
Whether it’s for a team huddle or training meeting, a conference or celebration, IHG’s Meet with Confidence commitment means clean, clutter-free event spaces and an experience that supports the well-being of all attendees.
Along with these enhanced protocols for staying and meeting at IHG hotels, SMEs can also benefit from a simplified travel management solution through the IHG Business Edge program. Designed specifically for small- to mid-sized enterprises, IHG Business Edge enables travel managers to access exclusive benefits for employees to increase in-policy bookings and drive savings for the company. The IHG Business Edge portal provides a one-stop-shop for visibility into spend for travel managers, premium content, volume-based discounts and loyalty benefits such as upgrades to elevated status through IHG® Rewards Club.
To learn more, visit businessedge.ihg.com or read about IHG’s commitment to cleanliness at ihg.com/clean.
I had just taken off my sandals, stepping onto the white-sand beach for a late-morning walk to a secluded spot I heard about from a front desk clerk, when I glanced down and saw the time on my phone. It had just turned 11 a.m., which meant it was only 7 am back home, the perfect time to call and say good morning to by husband before he left for work. Not quite ready to head back to my room, I decided I’d test the WiFi signal and made the call as I continued walking toward the shoreline.
San Antonio celebrated 300 years of progress in May 2018. With a clear vision following that anniversary year, the Texan city set its sights firmly on 300 more. While commemorating this milestone, the city underwent a major overhaul to prepare for the next phase in its history.
I was part of a group of travelers attending the Hamad International Airport Expansion presentation in Doha. Most arrived the day before, but due to a family commitment, I arrived the following day. A driver picked me up at the airport and drove me to the sleek and modern Mondrian Doha, designed by Marcel Wanders of the Netherlands. The 270-room property was the first sbe hotel in the Middle East. My luggage was scanned and put aside for a hand check and the guard removed the little sleep sound device I use to cover city noise when I sleep and travel. “No speakers allowed,” the guard said, but once I explained what the item was he allowed me to take it. From there, check-in was swift, and I received a packet of information about dinner and the week’s agenda.
Step right up to the greatest show on Earth as FXExpress Publications, Global Traveler, trazeetravel.com and whereverfamily.com celebrate their 2020 award winners! Join the big top on Dec. 14 as we virtually award the winners of the 17th annual GT Tested Reader Survey awards, including the Airline and Hotel of the Year; the 17th annual Wines on the Wing Airline Wine Survey; the eighth annual Leisure Lifestyle Awards; the sixth annual The Trazees; and the third annual Wherever Awards.
As ACI EUROPE and leading European aviation associations recently detailed a plan to make sustainable aviation a reality, Munich Airport continues its work toward climate neutrality. In 2019, MUC was one of the first airports in Germany to sign a Net Zero Carbon resolution alongside more than 200 other European airports in 2019. The pledge aims to deliver net zero airport CO2 emissions by 2050.
ARRIVAL/CHECK-IN: We drove from Philadelphia to Washington, D.C., without a hitch in early October. In communication with the Conrad staff, I was directed to the CityCenter Garage, where I could park and recharge my car. It was right around the corner and convenient; from the garage it is a short walk to the front of the hotel. Check-in took place on the ground floor versus the lobby to reduce touch points during COVID-19. The staff politely greeted us and gave us our keys; I was in room 1027. From the ground floor we took the elevator to the lobby level and transferred to the elevator bank to the rooms.
IHG® Business Edge provides small- to midsized enterprises with benefits and confidence to navigate the evolving business travel environment.
It is hard to imagine that when we first heard about COVID-19 last year, anyone could have predicted the immense impact the pandemic would have on global economies and industries and the health and well-being of people all around the world.