Starwood Preferred Guest launched SPG Mobile Check-In for members at 22 hotels in the United States.
More hotels will offer the new feature exclusively on the SPG Mobile app with the global rollout completed by the end of 2017.
Marriott first launched mobile check-in, check-out and room-ready alerts in 2013, and it is now available at all hotels in the Marriott portfolio before the company’s acquisition of Starwood Hotels and Resorts. Marriott is now beginning to offer these convenient app features for SPG members checking in at Westin, Sheraton, St. Regis, Tribute Portfolio and The Luxury Collection hotels.
“Mobile check-in is incredibly popular among our Marriott Rewards members with more than 200,000 check-ins occurring each week and that’s why we wanted to extend this convenient app feature to SPG members as well,” said David Flueck, senior vice president for global loyalty, Marriott International.
The new mobile check-in feature is available for members who have downloaded the SPG mobile app and booked stays directly with SPG on its website or in the app. Members will receive a notification 48–72 hours before their stay asking if they’d like to check in using the app.
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