An industry-first update to the award-winning Four Seasons app allows guests to plan travel more seamlessly. The app, completely overhauled, now includes a new trip planning itinerary feature that allows guests to easily customize their stay.
A Four Seasons stay is coordinated right from the app. Guests can order in-room meals or the morning newspaper, make a spa treatment, book a local activity, arrange for transportation or even arrange dinner off property. A concierge is on call to help you through it all, if needed.
The app update also increased its integration with Four Seasons Chat. The chat feature allows guests to speak with property teams in real time in more than 100 languages, before, during or after a stay.
“We know from guest feedback that now, more than ever, the luxury traveler is looking for digital tools that can make their lives easier. This is why we are choosing to invest in thoughtful technology where it matters most to our guests, using an intuitive and relevant mobile-first approach,” says Christian Clerc, president, worldwide hotel operations, Four Seasons Hotels and Resorts.
“Since 2018, our guests have exchanged more than 5.7 million messages using Four Seasons Chat, 1.3 million of which were sent via the Four Seasons App. This is why we’ve made it a priority to constantly evolve our digital service offering at Four Seasons and further integrate digital solutions that drive personalization to set us apart and ultimately enhance the guest experience.”
The small colonial town of Valladolid in the center of the Yucatan peninsula is easy to see in a day or two, but when you’re not roaming the streets, snapping photos of the brightly colored houses and buildings, swimming in the nearby cenote or admiring the architecture of the 16th-century convent of San Bernardino de Siena, consider passing time in the multipurpose Hostería del Marqués, a hotel that offers more than just lodging.
According to the U.S. Small Business Administration’s Office of Advocacy, small businesses create two-thirds of net new jobs and account for nearly 48 percent of the U.S. private sector workforce. And small- and medium-sized businesses outpace all other sectors as one of the fastest-growing in the United States. InterContinental® Hotels Group (IHG) goes above and beyond to create opportunities for this segment with its IHG® Business Edge program, voted Best Small- to Mid-Sized Business Program in Global Traveler’s 2019 GT Tested Reader Survey awards.
Munich Airport is prepared for increased air traffic and passenger numbers with an extensive package of measures to protect against infection. The new rules of conduct will be made known through regular announcements, posters, video screens and an increased staff presence. Cleaning frequency will also increase and in areas where passengers linger. Hand sanitizer dispensers will be placed throughout the airport and passengers and employees will be required to wear masks.
Four Seasons Hotels and Resorts announced a collaboration with John Hopkins Medicine International on its Lead With Care global health and safety program. John Hopkins Medicine experts will review and validate the Lead With Care program, which will then be implemented at Four Seasons properties around the world.
Finding a beachfront Punta Cana all-inclusive resort for all ages can be daunting when you want to take home great memories with loved ones but also experience a sophisticated escape. Now, you can have both thanks to a new resort: Finest Punta Cana.
Saint Lucia announced a phased plan to reopen island tourism responsibly, beginning June 4. Phase One includes welcoming international flights at Hewanorra International Airport from the United States only. In preparation, 1,500 hotel rooms are being prepared to open. The approach to reopening continues through July 31.
HIKING ALONG A PATH THROUGH THE FOREST, the only sounds I heard were the wind rustling through the leaves, the flow of a distant waterfall and, from time to time, the soft sounds of chatter from the others in my group. Missing were the sounds of traffic rushing by, car horns and the din of the everyday world in which most of us live. On this part of the Japan Hiking – Kumano Kodo & Nakasendo trip with REI Adventures, just the eight of us were on the trail, not another human in sight. An eco-adventure at its best, and it was glorious.
United Airlines’ environmentally friendly efforts lessen the impact on local U.S. communities.
Iceland’s otherworldly landscape made the perfect backdrop for the beloved Game of Thrones, which did some filming here. Iceland’s angry volcanoes, unbridled seas, ubiquitous rainbows, explosive geysers, waterfalls, glaciers, lava fields and jaw-dropping Northern Lights make it like no destination on earth.