Delta Air Lines rolled out “one of [its] biggest investments in the Main Cabin dining experience” for passengers on international flights.
The changes will be implemented this month and continue into 2018, with main-cabin dining seeing the introduction of “customer experience menu cards,” listing what time different services will be offered and other in-flight food and beverage information. Starting in December, the airline will release new main cabin cutlery.
Starting in mid-2018, the airline will add new meals and serviceware, designed to give travelers “a restaurant-style dining experience.”
“We know that people eat with their eyes, so investing in our serviceware and cutlery onboard to enhance the overall presentation and functionality of our meals is a big part of our culinary strategy,” said Lisa Bauer, vice president of on-board services, Delta. “Customers also told us that they’d like to have more information on when and what they’ll be served, so we’ve created customer experience menu cards that will provide more details to our customers, so they can sit back, relax and enjoy their flight without wondering when their next service will be.”
Other additions include upgraded pillows in Delta Comfort+ and the main cabin on all international long-haul flights.
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