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Enjoy a New Kind of Cocktail in British Airways Lounges

by KatieS

Feb 26, 2020

© Brett Critchley | Dreamstime.com

News

British Airways trials a new automated cocktail maker in its San Francisco (SFO) and Newark (EWR) lounges. The automatic cocktail system dispenses cocktails in less than a minute. The system uses robotics to create more than 30 cocktails and customizable drinks, including favorites in British Airways lounges. The technology is featured in lounges open to British Airways first-class and Club World passengers.

Barsys created the machinery and robotics using artificial intelligence. British Airways is the first U.K. airline to trial the technology.

“We are so excited to partner with British Airways as we have always felt that an airport lounge was the perfect place to create a unique and fun cocktail experience. We recognize that Barsys will never replace a good bartender, but can free them up to make more complicated drinks and interact with customers,” said Akshet Tewari, CEO and founder, Barsys.

Passengers order drinks with a click of a button on a downloadable app, then place their glass on a conveyer belt where it is filled.

“We are always looking at innovative ways to enhance our customers journey on the ground and in the air. Barsys offers a new cocktail experience and what better way to trial this technology than in San Francisco, in our newly refurbished lounge, and Newark, two of the most cosmopolitan and tech-savvy metropolitan regions in the United States,” said Ricardo Vidal, head of innovation, British Airways.

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