Breeze Technology will bring its visually led, QR code menu platform to hotels, allowing properties to makeover room service operations. The Breeze system can currently be found at certain hotels in New York City, New Jersey and Florida, and allows travelers to enjoy in-room dining whether or not their hotel has an on-site restaurant.

Breeze has the ability to work with any hotel, no matter the size or current room service/dining capabilities. Breeze partners with local restaurants to become third-party room service providers for hotels without on-site dining. Guests scan an in-room QR code to receive a curated menu from a local restaurant or ghost kitchen selected by the hotel. No apps or downloads needed.

For hotels with on-site dining capabilities, using Breeze allows them to increase room service revenue. For example, TRYP Wyndham Times Square South reported significant increases, 21 percent in room service orders and 23 percent in alcohol sales, since implementing Breeze.

“Ordering room service from your smartphone is better than picking up a landline and sifting through binders to find a menu. Breeze makes room service more accessible for guests and much easier to use,” said Stefan Kouumdjiev, founder, Breeze Technology. “Of course people have been doing this through delivery services, such as Seamless or Uber Eats, but with Breeze, the hotel gets to curate the experience. They choose and change the menu items, and control how the items are packaged, presented and priced. Breeze also reduces the number of delivery drivers wandering around the property and eliminates guests having to meet delivery drivers outside, which is more important now than ever.”

Breeze offers operational efficiency for hotels with existing room service offerings; it saves staff time from answering calls or taking orders. Guests order straight from their phones and orders go directly to the hotel kitchen. The hotel can modify food and drink items in real time.

“The best part about Breeze is our flexibility. Hospitality operators are racing to adapt to customers’ changing tastes and needs, and we are giving them the tools to adapt in real time,” said Kouumdjiev. “Beyond in-room dining, guests can order from the pool, the beach, meeting rooms and wherever else hotels want them to enjoy a meal. Breeze is setting new boundaries for what is possible with F&B at hotels. We’re excited to keep working with our clients to find creative, new use-cases for our product.”

Breeze reports it is on track to bring on more than 100 hotels by next fall.