American Express Announces Two New Centurion Lounges

Photo: London’s Heathrow Airport © Patrick Rowney |

- December 10, 2018

American Express announced plans for its next two Centurion Lounges. The first appears at London’s Heathrow Airport next year, as the brand’s first lounge in Europe and second outside the United States. The second arrives at Charlotte Douglas International Airport in 2020.

“Both in business and their personal lives, our Platinum card members are living more globally, and we are committed to meeting them wherever they go. London has long been a top destination for our Platinum Card members, so it makes perfect sense to bring our first Centurion Lounge in Europe to Heathrow,” said Chris Cracchiolo, senior vice president, global loyalty and benefits, American Express.“We’re also looking forward to bringing The Centurion Lounge to Charlotte Douglas International Airport, which is one of the biggest connecting hubs in the United States.”

The Heathrow Centurion Lounge is located in Terminal 3. It offers all the amenities American Express Platinum cardholders expect, but with a touch of British inspiration. Cardholders receive a short preview of the lounge in London’s Covent Garden, Dec. 13–16, when a Centurion Lounge pop-up opens each day 11 a.m.–6 p.m. Expect complimentary drinks and snacks, gift wrapping services, charging stations and more.

The Charlotte Douglas Centurion Lounge is part of the airport’s new expansion between Concourses D and E. The 13,000-square-foot lounge is one of the largest in the network.

“We are excited to welcome The Centurion Lounge to Charlotte Douglas International Airport in 2020,” said Ted Kaplan, director of business and revenue, Charlotte Douglas International Airport. “As the sixth busiest airport in the country, we are constantly seeking ways to improve the customer experience at the Charlotte Douglas Airport. The opening of the Centurion Lounge will fit that bill by providing the Platinum card and Centurion members among our 46 million yearly passengers a premier space to relax and take in the sights of Charlotte Douglas before heading off to their next destination.”

Centurion Lounge access is complimentary and exclusive to Platinum cardholders and Centurion members.

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