American Airlines Mobile ID creates a more seamless, touchless travel experience for American Airlines customers with TSA PreCheck. Recently started at Dallas Fort Worth International Airport, AAdvantage members with PreCheck can use Mobile ID at selected checkpoints to verify their identity. AA plans to deploy the technology at Miami (MIA), Phoenix (PHX), Washington, D.C. (DCA) and more later this year.

© Airside

Creating and storing the American Airlines Mobile ID is easy. First, travelers should download the Airside Digital Identity App on their iOS or Android device before then taking a photo of their face, scanning their driver’s license or passport and entering their AAdvantage number. From there, the app verifies the information and securely stores it on the customer’s mobile device until they choose to use it.

At security, travelers present a QR code on their phone, consenting to share the American Airlines Mobile ID with TSA. The user then looks into a camera at the TSA PreCheck checkpoint, where the computer system matches the encrypted image against the Mobile ID. The entire process usually takes less than five seconds.

© Airside

“We’re committed to making our customers’ journeys easier, and airport waypoints provide significant opportunities for innovation,” said Julie Rath, vice president of Customer Experience, Loyalty and Marketing, American Airlines. “By simplifying the identity verification process and other points at the airport, we’re helping our customers exchange stress for convenience and saved time, and propelling the travel industry further along the path to a truly seamless customer experience.”

Once the passenger is verified, TSA deletes the encrypted digital ID from checkpoint readers, while customers retain the digital ID for future access.