The travel industry continues to make inroads in diversity. Here we introduce some of the leaders.
Kathy Christianson is vice president, Human Resources and DEI lead at Internova Travel Group, a large travel service company with more than 100,000 travel advisors worldwide. In 2020 the company conducted a DEI assessment measuring diversity, equity and inclusion perceptions of the company’s U.S.-based employees. It assessed its international team in 2022.
As a result of the assessment, each operating division formed a DEI committee and created action plans in areas that needed improvement. The company rolled out DEI training for all employees. To address equity, Internova hired compensation professionals to help ensure the company annually reviews talent and addresses pay gaps.
The company is earning kudos. Said Christianson, “Our Women of Internova employee resource group earned a Silver Magellan Award from Travel Weekly, [and] our Everyone Belongs newsletter earned a Gold Award.”
After the murder of George Floyd in 2020, a diversity and inclusion program took shape at citizenM Hotels. The newly formed Diversity and Inclusion Committee created a space in which employees can share their thoughts and experiences. The committee also identifies challenges, develops action plans to address them, and provides interactive education and training to help employees embrace inclusivity. Initiatives include gender-neutral uniforms and enhanced diversity recruitment. Despite progress, Manu Newkirk, chairman, Diversity Committee, said, “There is more to be done.”
At Uniworld Boutique River Cruises, recruitment is a priority. “We’ve increased our targeted recruitment partnerships with organizations that impact underrepresented community initiatives,” said Shirnett Fleet, chief marketing officer who also heads up DEI. In 2019 Uniworld launched Employee Research Groups that include BIPOC, Pride, Disability, Parent and Women’s circles. “The groups yielded rewards in employee engagement and retention and fuel their passion for creating excellent guest experiences.”
When Bonnie Whitfield, the human resources director overseeing DEI at travel agency Family Destinations Guide, took on the role in 2019, she said DEI was an “afterthought.” That changed. In 2020 the company adopted the nonprofit Travel Unity’s DEI standards that focus on management and workforce, visitorship and community impact. Now a remote company, it hires offshore employees from various countries. Said Whitfield, “We’re transforming into a more inclusive culture that better understands and caters to our diverse clientele.
Introducing
FX Excursions
FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.
#globility
Insta FeedDaily
Dec 11, 2024Eurostar Debuts Culinary Evolution: Trio of Chefs Introduced Onboard
One of the most comfortable and efficient transportation modes in Europe is Eurostar, the train connecting London via the Channel Tunnel with many European cities using high-speed direct trains to some cities (like Paris and Brussels), and connections to dozens of other destinations. This year, Eurostar celebrated its 30th anniversary.
Sponsored Content
Experience Next-Level Travel with Condor Airlines’ New A330neo Fleet
Condor Airlines completely renewed its long-haul fleet, featuring its new Airbus A330neo. Designed to elevate your travel experience, the A330neo is equipped with cutting-edge technology and offers unrivaled comfort, ensuring an exceptional journey for every passenger. With its striking signature striped livery, the A330neo not only promises a memorable flight but also enhances the start of your vacation from the moment you step aboard.
Daily
Dec 11, 2024PGA WEST Unveils Multimillion-Dollar Revitalization in Palm Springs
PGA WEST, known as The Western Home of Golf in America, recently announced the completion of its multimillion-dollar, three-year restoration project across its three acclaimed, Pete Dye-designed courses. This new revitalization project allows the iconic 2,000-acre golf destination to continue setting the bar for golf courses around the world. These courses are ready to amaze members and guests all over again.
eFlyer Reviews
Dec 11, 2024Canne Bianche Lifestyle & Hotel Review
Perched on the Italian Adriatic in Torre Canne, Canne Bianche Lifestyle Hotel provides an escape of coastal luxury amid the local charm of Puglia. Located just steps from the sea, this boutique retreat captures the region’s essence with thoughtful design, exceptional dining and a connection to local culture.
Sponsored Content
Discover the Pristine Beauty of the Sporades Islands
Nestled in the northwest Aegean Sea, the Sporades Islands are a hidden gem of Greece, offering breathtaking natural beauty and unique experiences for every traveler. Comprised of four main islands — Skiathos, Skopelos, Alonissos and Skyros — this island cluster is renowned for its lush pine forests, crystal-clear waters and idyllic beaches.
eFlyer News
Dec 11, 2024Air France & KLM Royal Dutch Airlines Partner with Kolet for Mobile Connectivity
Air France and KLM Royal Dutch Airlines announced a new partnership with Kolet, a French eSIM technology specialist, to offer reliable mobile connectivity in more than 190 countries.
W Hotels Debuts in Prague
eFlyer News
Dec 11, 2024PONANT Launches Holiday Season Offer
eFlyer Deals
Dec 11, 2024Delta Air Lines Completely Transforms Cabins
eFlyer Lead
Dec 11, 2024Daily
Dec 11, 2024Arizona Grand Resort & Spa Unveils an Impressive $10 Million Renovation
Arizona Grand Resort & Spa, set within America’s largest urban park and wilderness preserve, has been newly transformed, with the residential-style resort offering a “home away from home” experience. In the bounds of Phoenix’s South Mountain Preserve, the resort now boasts refreshed rooms, meeting spaces and public spaces.
Sponsored Content
United Airlines First to Purchase Sustainable Aviation Fuel for ORD
Chicago O’Hare International Airport will soon receive sustainable aviation fuel, all thanks to United Airlines, which became the first airline to purchase SAF for use at the airport, one of the largest in the United States. Neste, a producer of SAF, will provide up to 1 million gallons of its Neste MY Sustainable Aviation Fuel. The first supply arrived in August.
Daily
Dec 10, 2024Hollywood Volume Joins Tribute Portfolio Hotels
It’s relaunch time: Hollywood VOLUME (formerly known as tommie Hollywood) joined Marriott International’s Tribute Portfolio and is ready for its close-up. The relaunch, which provides access to Marriott’s Bonvoy program, builds on the hotel’s location in Hollywood’s Vinyl District with hosted pop-up parties, Tuesday and Thursday social hours with complimentary canapés served in the lobby, and revolving art installations featuring local creators.
ShareThis