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Teeling Whiskey Distillery Upgrades Visitor Experience

by Aoife O'Riordan

Feb 21, 2022

© Robert Grim | Dreamstime.com

Daily

The Teeling Whiskey Distillery recently underwent upgrades to enhance visitors’ experiences. The Dublin-based distillery first opened in 2015 and has since welcomed more than 500,000 visitors. The distillery wanted to enhance the storytelling and overall visitor experience through a number of upgrades to different elements of the location.

 

As part of Failte Ireland Dublin Surprising Stories Scheme, The Teeling Whiskey Distillery sought to combine the senses to create a unique experience for each guest. In fact, guests can now nose the award-winning Teeling Small Batch Whiskey straight from the barrel in the Maturation Space.

 

Some of the specific upgrades to the distillery included providing audio tours in different languages to accommodate all visitors. The featured languages now available on the distillery’s new international language app are French, Spanish, Italian, Dutch, German and Mandarin, marking a first for an Irish distillery in providing such options for guests. The tour can also be given in Irish.

 

The storytelling element on the ground floor of the distillery has also been updated to provide a rich and detailed history of Dublin distilling and Teeling’s involvement in it over the centuries. The distillery will also boast a new LEGO replica of the distillery, created in honor of its sixth birthday.

 

“As we are now in a position where we can operate at full capacity and with the forecast for international visitors looking positive for the year ahead, it is the perfect time to unveil these enhancements to our visitor experience and storytelling at the Distillery,” said Lisa Jameson, general manager, Teeling Whiskey Distillery Visitor Centre.

 

In addition to updated scripts to guide visitors through the tour of the distillery, a new video featuring Jack and Stephen Teeling greets guests upon first entering. The video is now displayed in the upgraded Cocoon space which features more seating and state-of-the-art AV facilities.

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