The next time you’re delayed on a Southwest Airlines flight, you no longer need to wait in the ever-growing customer service line. Instead, request a $75 credit online thanks to a new rule implemented by the Department of Transportation.
Delays and cancellations must be caused by something Southwest Airlines could control, such as staffing and maintenance, and the flight must arrive no less than three hours later than planned. Flights must also be delayed or canceled within seven days of departure.
While the sum may seem small, customers can now request the voucher with ease via the airline’s help center online. Before, passengers of significantly delayed or canceled flights had to wait in line at the customer service desk. These lines can take hours when an entire plane’s worth of people (not to mention multiple planes when there’s several cancellations or delays) queues up.
The Department of Transportation specified, however, that delays caused by weather are not covered under the new rule. The ruling follows the holiday meltdown Southwest Airlines suffered in 2022.
Read This Next
Introducing
FX Excursions
FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.
#globility
Insta FeedDaily
Jul 26, 2024Accor Unveils Its First Handwritten Collection Brand in the United States
San Francisco, a city renowned for its commercial hubs and cultural sites, will become the first destination in the United States for one of Accor's newest brands, Handwritten Collection. The city’s Hotel Stratford San Francisco, Handwritten Collection is a European-style boutique property located near Union Square on the famous Powell Street cable car line. The area will now have the Handwritten Collection name behind it. The property becomes Accor's third hotel in San Francisco, joining the Fairmont properties atop Nob Hill and at Ghirardelli Square.
Sponsored Content
Hotel Indigo: The World’s Neighborhood Hotel
Part of the IHG Luxury & Lifestyle portfolio, Hotel Indigo is the world’s neighborhood hotel that celebrates how guests can discover, or rediscover, some of the most inspiring and culturally rich neighborhoods around the world. When staying at a Hotel Indigo hotel, it's not just about visiting a place — it's about being fully immersed in the neighborhood and wanting to take a little bit of it home. When traveling for business, Hotel Indigo offers a unique experience tailored to each location, making it the perfect choice to stay while traveling for work. With IHG Business Edge, travel managers have exclusive access to enticing perks, comprehensive travel metrics and carefully curated educational resources. It also includes a guaranteed discount on both business and personal travel for managers and employees, alongside an automatic upgrade to IHG One Rewards Silver Elite status after the initial IHG Business Edge stay.
Global City Guidebook 2024
Jul 26, 2024Bask in Nature’s Tranquility at The Spa at Four Seasons Tamarindo
When the two of us entered The Spa at Four Seasons Tamarindo, past the backlit boutique items and local artisan-painted wood carvings, the place wrapped us in a feeling of tranquility. Its stone walls, earth tones, woven wall hangings and furniture made of natural materials reminded us we are part of nature’s spectrum, the abundant windows showing native plants and trees outside.
Daily
Jul 26, 20244 Boutique Hotels with Exclusive Wedding Buyout Offerings
Couples looking for an over-the-top wedding, consider one of these properties around the world, offering total property buyouts to say your “I do’s.”
Sponsored Content
Hit the High Notes in Nashville
Nashville’s once-modest skyline continues to evolve as its luxury market grows. Lavish hotel properties are added to the landscape while acclaimed chefs stake claim in the robust culinary scene and premier cultural offerings round out the city’s repertoire.
Airlines
Jul 26, 2024BermudAir Maximizes Choices for Travelers with New Options
BermudAir announced an expanded fare structure, allowing customers to choose from five fare types across economy and business class, up from the previous three options. Travelers can now select fares based on their preferences for lounge access, checked baggage, change fees, refunds and priority boarding.
Discover Hvar, Croatia’s, Best-Kept Secrets
Daily
Jul 25, 2024Daily
Jul 24, 2024SB Winemaker’s House & Spa Suites Introduces Custom Wine Itineraries
SB Winemaker’s House & Spa Suites offers guests personalized journeys to Mendoza’s finest wineries from Susana Balbo’s family. Immerse yourself in bespoke wine itineraries recommended by Balbo, Argentina’s first female winemaker; her son and third-generation winemaker, José Lovaglio Balbo; and her daughter, hotelier and wine tourism marketer, Ana Lovaglio Balbo.
Sponsored Content
Reconnecting the World: GBTA Convention 2023 Spotlights the Vital Role of Business Travel and In-Person Connection
In an increasingly digital and interconnected world, the Global Business Travel Association (GBTA) Convention remains an indispensable platform for business travel industry professionals seeking to make the most of the power of face-to-face connections. Taking place August 13–15 in Dallas, the 2023 GBTA Convention provides the unique opportunity for professionals and companies to join visionaries, thought leaders and industry experts for meaningful networking, cutting-edge insights and inspiring innovation.
eFlyer Reviews
Jul 24, 2024Althoff Grand Hotel Schloss Bensberg Review
After a long drive from our previous destination, it was a relief to see Althoff Grandhotel Schloss Bensberg in our view. When we pulled into the hotel court, I felt like we were pulling up to a royal palace. Considering the hotel was originally built as a castle for Prince Elector Johann Wilhelm II of Duesseldorf and his wife, Maria-Luisa of the Medici family, my thought wasn’t that far off.
ShareThis