The next time you’re delayed on a Southwest Airlines flight, you no longer need to wait in the ever-growing customer service line. Instead, request a $75 credit online thanks to a new rule implemented by the Department of Transportation.
Delays and cancellations must be caused by something Southwest Airlines could control, such as staffing and maintenance, and the flight must arrive no less than three hours later than planned. Flights must also be delayed or canceled within seven days of departure.
While the sum may seem small, customers can now request the voucher with ease via the airline’s help center online. Before, passengers of significantly delayed or canceled flights had to wait in line at the customer service desk. These lines can take hours when an entire plane’s worth of people (not to mention multiple planes when there’s several cancellations or delays) queues up.
The Department of Transportation specified, however, that delays caused by weather are not covered under the new rule. The ruling follows the holiday meltdown Southwest Airlines suffered in 2022.
Read This Next
Introducing
FX Excursions
FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.
#globility
Insta FeedDaily
Dec 12, 2024Orient Express Announces First-Ever Hotel
The first hotel under the Orient Express brand officially opened for bookings Dec. 4, allowing discerning travelers to indulge in the brand’s high standards of services and amenities within a hotel environment. Orient Express La Minerva, in the historic Piazza della Minerva in Rome, Italy, was formerly known as Palazzo Fonesca and dates back to the 17th century.
Sponsored Content
Discover the Pristine Beauty of the Sporades Islands
Nestled in the northwest Aegean Sea, the Sporades Islands are a hidden gem of Greece, offering breathtaking natural beauty and unique experiences for every traveler. Comprised of four main islands — Skiathos, Skopelos, Alonissos and Skyros — this island cluster is renowned for its lush pine forests, crystal-clear waters and idyllic beaches.
Daily
Dec 11, 2024Eurostar Debuts Culinary Evolution: Trio of Chefs Introduced Onboard
One of the most comfortable and efficient transportation modes in Europe is Eurostar, the train connecting London via the Channel Tunnel with many European cities using high-speed direct trains to some cities (like Paris and Brussels), and connections to dozens of other destinations. This year, Eurostar celebrated its 30th anniversary.
Daily
Dec 11, 2024PGA WEST Unveils Multimillion-Dollar Revitalization in Palm Springs
PGA WEST, known as The Western Home of Golf in America, recently announced the completion of its multimillion-dollar, three-year restoration project across its three acclaimed, Pete Dye-designed courses. This new revitalization project allows the iconic 2,000-acre golf destination to continue setting the bar for golf courses around the world. These courses are ready to amaze members and guests all over again.
Sponsored Content
Pick Your Paradise: Experience Bali at 3 Incredible Hotels
Bali is a name synonymous with island bliss. But there is more than just one side to this incredible place. Get a sense for the variety of experiences Bali offers by learning about three hotels participating in Marriott Bonvoy® with distinctive opportunities for adventure and relaxation. With the Marriott Bonvoy Boundless® Card, earn points for free nights at each of these properties.
eFlyer Reviews
Dec 11, 2024Canne Bianche Lifestyle & Hotel Review
Perched on the Italian Adriatic in Torre Canne, Canne Bianche Lifestyle Hotel provides an escape of coastal luxury amid the local charm of Puglia. Located just steps from the sea, this boutique retreat captures the region’s essence with thoughtful design, exceptional dining and a connection to local culture.
PONANT Launches Holiday Season Offer
eFlyer Deals
Dec 11, 2024Delta Air Lines Completely Transforms Cabins
eFlyer Lead
Dec 11, 2024Hollywood Volume Joins Tribute Portfolio Hotels
Daily
Dec 10, 2024Daily
Dec 10, 2024Pennsylvania’s Nemacolin Opens Hardy’s Holiday Village
Nemacolin shines brighter than ever during the holiday season. This luxury resort in Pennsylvania recently kicked off its holiday programming with its second annual Light Up Night and grand opening of Hardy’s Holiday Village. The new holiday village transforms the property into a winter wonderland, lighting up the night with more than 1 million twinkling lights.
Sponsored Content
Sailing the Ionian Sea: Explore Greece’s Nautical Gems
Sailing the Ionian Sea is an enchanting way to experience Greece's breathtaking islands and pristine waters. Known for its favorable winds, calm seas and stunning landscapes, the Ionian Sea offers a paradise for both experienced sailors and those looking to explore for the first time. From lively beaches to secluded bays, these waters have something for every traveler seeking adventure and relaxation.
Daily
Dec 10, 2024Regent Hotels & Resorts Presents New Season of Regent Taste Studio
Regent Hotels & Resorts reimagines the world of fine dining with two multisensory pop-up dining experiences, known as Regent Taste Studio, that blend the worlds of culinary and art. Participating chefs come from the brand’s hotels including Regent Phu Quoc, Regent Shanghai on The Bund and Regent Chongqing.
ShareThis