Jeno and Jena are the newest staff additions at Hotel Jen Orchardgateway and Hotel Jen Tanglin Singapore, but neither expect a tip when they arrive with your room service order. Either fulfilling your high-tech fantasies or feeding your tech-takes-over-the-world fears, Jeno and Jena are both robots. The autonomous Relay robots created by Savioke have specific duties including delivering room service and satisfying amenity requests — such as extra towels or other items — within 15 minutes of the request being made.

Moving at a pace of about 1.5 miles per hour, each robot can ride elevators and make phone calls. Standing about three feet in height, the robots navigate obstacles by way of built-in sensors. And both are well dressed: Jena wears a scarf and Jeno wears a jacket, each designed by Toby Tan from the Band of Doodlers, an art community self-described on its website as “white space bandits.”

When an order is received, the food or item is secured in a compartment in the robot with a PIN number. The guestroom number is then keyed in for delivery. The robot is routed to the elevator, traveling onward to the specific floor and room. At the door, the robot calls the guest and automatically opens the storage compartment when the guest opens the door. Jeno and Jena also wait five minutes before returning to the lobby docking station. The guest completes the transaction experience by pushing an All Set button command, and has the option of rating the service from one to five stars. If five stars are chosen, the robot responds by dancing and displaying the word “Yay!” on its screen. Dancing with the robot is an entirely personal decision.