Arrival/Check-In: We were met at the airport by a driver from The Westcliff — just one of the many services that the hotel arranges. After a drive through dense traffic, we arrived at the gates of the hotel, where we were greeted and ushered through to the main registration area, a spacious colonial building complete with zebra-skin couches and sumptuous dark wood tables. Despite being busy, the staff greeted us warmly, offered us a refreshing drink and presented us with our key yes, a real key; on a leather tab, not a piece of plastic). From there, we were driven up to our room in a cart. The Westcliff, as its name implies, sits on a cliff and the ascent can be pretty steep. (18/20)
The Global Business Travel Association’s (GBTA) Convention 2021 will be unlike any other convention before it, as we come together in person for the first time since the business travel industry drastically changed and look forward to rebuilding and reshaping the future. GBTA Convention 2021 will bring all of us together to learn from experts and each other, in-person at Orange County Convention Center in Orlando, Florida, Nov. 17–19. The safety of our attendees is our top priority. View health and safety protocols.
Arrival/Check-In: It’s the plight of the North American traveler flying to Europe — you arrive at dawn and there’s no available room at the inn. Thus after touching down at 7:30 a.m. and taking the hotel’s complimentary shuttle from Schiphol, I was informed that my room would not be ready for a few hours. The friendly clerk gave me a coupon for a free drink at the bar — café au lait for me — and checked my bag behind the front desk. My room was ready by 11:20 a.m. (17/20)