To increase its mobile presence, Emirates launched a new mobile app for iPhone following the success of its iPad app. To improve the travel experience, Emirates App offers enhanced features such as the ability to check in, book flights, select seats and meals, manage Skywards frequent-flyer accounts and download boarding passes directly to Passbook and push notifications for check-in, flight boarding, gate changes and baggage belt numbers. First- and business-class passengers also have the ability to book complimentary chauffeur service through the app.
“There is no doubt that our customers increasingly want to use their mobile devices and tablets to book and manage their travel. The Emirates App has been designed to address their needs, and make it easier and more convenient to interact with Emirates via their mobile devices,” said Boutros Boutros, divisional senior vice president corporate communications of marketing and brand, Emirates. “We have seen tremendously positive response to both our iPad and iPhone apps to date. Downloads and usage figures continue to rise, and feedback has been good. iPhone represents the majority of the mobile traffic to our web sites, and therefore we have launched on iOS first. Work is underway for an Android version, even as we continue to look at new features for our iPad and iPhone apps.”
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