In order to give passengers more options, Qatar Airways introduced a new commercial policy that lets passengers alter booking dates and more.
The new policy is intended to offer customers peace of mind in the midst of COVID-19. The new policy encompasses changes such as allowing passengers to alter their booking date for free and receive travel vouchers in case plans to travel change. The new policy is valid for any of Qatar Airways’ published fares purchased directly from the airline or through travel agents.
In addition to the new booking policies, the airline implements the highest possible hygiene standards. These practices include regular cleaning of aircraft, robust staff training and following the World Health Organization’s recommendations for cleaning products.
“The safety, security and good health of our passengers and employees is our highest priority. Although we maintain the very highest standards of hygiene across all parts of the business, we recognise that some passengers may wish to alter their existing travel plans. We hope this new policy, alongside our robust hygiene practices and safety record, will allow our passengers to travel with confidence,” said Akbar Al Bakar, chief executive, Qatar Airways Group.
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