FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Mark Spencer Conroy, Managing Director, The Americas, Silversea Cruises

by GT Staff

Sep 1, 2016

Name: Mark Spencer Conroy
Title: Managing director, the Americas
Company, city: Silversea Cruises; Miami, Fla.
Number of employees: 160 in the Miami office
Recent project: Launching a business-class offer for our 2016 Mediterranean season and unveiling our World Cruise 2018, an epic, 121-day voyage to 60 destinations in 21 countries
First job: A caretaker for a nearby lake home in Wisconsin at age 14
Little-known fact about you: I was a ski instructor in high school.

Your Business

Essential business philosophy: Serve our guests to the best of our abilities by offering intimate, luxurious cruises that inspire and connect people with distant lands and cultures. Work as a team and exchange ideas on how to improve. Think like a business owner and search for ways to do our job better. And have fun — we are in the business of fulfilling dreams for our guests.

Best way to keep a competitive edge: Understand guest lifestyles, interests and passions. Listen to the customers. Be proactive, not reactive.

Yardstick of success: Guest satisfaction, repeat bookings and load factor

Mark Spencer Conroy as a Traveler

What is the most important item you take when traveling? My computer and phone, as we are a 24/7/365 business

How do you spend your time on board? Interacting with guests and staff, enjoying the vessel’s activities and features, exploring other cultures and witnessing spectacular scenery and wildlife

What is your favorite restaurant in the world? For formal dinners, Alain Ducasse au Plaza Athénée in Paris; for more casual dining, Quai des Artistes in Monaco

What is your favorite destination in the world? On a cruise, the Mediterranean, and on land, Paris

About Silversea Cruises

What unique amenities, programming and experiences can premium travelers expect from a Silversea cruise?
Guests are pampered with spacious suites, gourmet dining, warm hospitality and highly personalized service. Along with wonderful food, guests enjoy being travelers, not tourists, in amazing destinations while meeting interesting people. Butler service is provided on all ships, and our hallmark all-inclusive policy includes complimentary beverages, including wines and spirits; an in-suite bar stocked with guests’ preferences; in-suite dining and 24-hour dining service; lecture and enrichment programs; round-trip transportation into town; onboard gratuities; and free WiFi.

Tell our readers more about the Culinary Expedition Voyages and Wellness Theme Cruises.
Our Culinary Expedition Voyages are for the adventurous traveler and foodie, offered on Silver Explorer. Guests enjoy special menus, culinary workshops and discussions; dine in unique historical settings; participate in wine tastings at vineyards; and sample fresh delicacies at local markets.

On wellness expedition voyages on Silver Discoverer, guests visit well-being destinations off the beaten track in Asia, Africa and the Indian Ocean. Complimentary activities include stretching, yoga, Pilates and fitness classes; one spa massage; daily lectures; and cooking demonstrations.

What can travelers expect from Silversea Cruises in 2017?
In April 2017 we launch our ninth ship, Silver Muse, with a capacity for 596 guests in 298 suites and more connecting suites for families and friends. The ship offers eight restaurants, more dining options than any other ultra-luxury cruise ship.

In November 2017 Silver Cloud launches as an expedition ship, offering luxury expedition voyages mostly in polar regions. It will undergo an extensive refurbishment and conversion to an ice-class ship.


FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Explore Excursions


Insta Feed
Jul 18, 2024

Turkish Airlines’ New Codeshare Agreements

Turkish Airlines and KM Malta Airlines, the flag carrier of Malta, entered a codeshare agreement to operate joint flights last month. Turkish Airlines also signed a freesale codeshare agreement with Air China.

L’Ermitage: Your Beverly Hills Self-Care Haven

Nestled amidst the palm-lined boulevards of Beverly Hills, L'Ermitage exudes refined elegance and unparalleled service. This haven, a Forbes Five-Star, AAA Five-Diamond and, most recently, Two Key MICHELIN Guide recipient, continues to captivate discerning travelers and Angelenos with its unwavering dedication to personalized hospitality and self-care.

Jul 17, 2024

History and Refinement Combine at Oslo’s The Continental Hotel

Traveling to Norway’s capital city? For an ideal setting, The Continental Hotel’s address on Stortingsgata in central Oslo is just the ticket. Ideally situated close to public transportation, the ferry harbor, and a wide array of world-class museums and dining options, this elegant 5-star, family-owned hotel is a member of Leading Hotels of the World, offering a luxe guest experience that presents the best in Nordic design and ambience.

Global City Guidebook: Cairns, Australia

Located on the northeastern coast of Far North Queensland, Australia, Cairns is a seaside city drawing visitors both by land and sea. The city, founded in the late 19th century, features two UNESCO World Heritage sites, a rain forest comprising part of the Wet Tropics of Queensland and the Great Barrier Reef. Cairns blends urban sprawl with Australia’s natural landscape, from beaches to rivers to valleys. With just 153,000 people calling the city home, Cairns invites visitors to explore its many sites and experiences.

Sail to the Tropical Splendors of Tahiti and The Tuamotu Islands with Windstar Cruises

This November, Windstar Cruises celebrates more than 36 years in Tahiti with an itinerary taking guests to the clear waters of Tahiti and The Tuamotu Islands on a journey exploring Tahitian culture, the ecosystems of Fakarava, and the sunsets of Raiatea and Bora Bora. The 10-day sailing aboard Star Breeze, Nov. 18–28, departs from Papeete and ends in Papeete.

Jul 17, 2024

Celebrate with a $50K Milestone Birthday Offer in Rome

With the latest trend of bespoke travel experiences, Sofitel Rome Villa Borghese launched the Milestone Birthday offer, perfect for celebrating big birthdays in luxury. The five-night experience includes a curated selection of activities each offering an unforgettable celebration.

eFlyer Deals
Jul 17, 2024

AmaWaterways Has a Host of Savings Offers for 2024/2025 Sailings

AmaWaterways celebrates its 22nd anniversary with a plethora of savings offers on 2024 and 2025 sailings. Plan ahead and enjoy savings of up to 20 percent off on 46 different European itineraries. This offer can be combined with AmaWaterways’ exclusive AirPlus Promotion, letting travelers from all U.S. gateways enjoy economy airfare to Europe at $899, premium economy airfare at $2,299 or business-class airfare at $4,299.

Reconnecting the World: GBTA Convention 2023 Spotlights the Vital Role of Business Travel and In-Person Connection

In an increasingly digital and interconnected world, the Global Business Travel Association (GBTA) Convention remains an indispensable platform for business travel industry professionals seeking to make the most of the power of face-to-face connections. Taking place August 13–15 in Dallas, the 2023 GBTA Convention provides the unique opportunity for professionals and companies to join visionaries, thought leaders and industry experts for meaningful networking, cutting-edge insights and inspiring innovation.

eFlyer Lead
Jul 17, 2024

What to Know About Delta Air Lines’ New Agreement with Riyadh Air

Last week, Delta Air Lines announced a new partnership with Riyadh Air, offering a range of benefits for consumer travelers between North America, the Kingdom of Saudi Arabia and beyond. The new agreement strengthens connectivity and increases future growth opportunities for both carriers.