American Airlines is now testing Google Assistant’s interpreter mode technology in its Admirals Club airport lounges at Los Angeles International Airport. American Airlines is the first airline to test the technology in its lounges.
The Google Assistant interpreter tool allows customer service representatives to provide better service to customers when a multilingual team member is unavailable to translate one of the 29 languages the technology supports. Some of the most popular languages available via Google Assistant include Arabic, French, German, Japanese, Russian, Spanish and Vietnamese.
The Google Assistant interpreter is one of many technological enhancements American Airlines introduced around its lounges as of late. Other new tools include mobile passport scanning and 3-D aircraft tours.
“The science fiction universal translator is now science fact,” said Maya Leibman, chief information officer, American Airlines. “Incorporating technology like the Google Assistant’s interpreter mode will help us break down barriers, provide a worry-free travel experience and make travel more accessible to all.”
My husband and I arrived to The Water Club Hotel at the Borgata in Atlantic City, New Jersey, for our two-night stay and drove directly to valet parking. After the swift drop-off process, we took the escalator to the lobby to check in. With no one ahead of us in line, we were checked in and on our way to our room on the 30th floor in no time.
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SkyTeam added a 147-seat lounge at the new Istanbul Airport. The airline alliance’s newest lounge spans more than 6,000 square feet and is open all day.
Animals taking to the sky are getting a more comfortable journey thanks to a new innovation from Delta Air Lines.
United Airlines’ environmentally friendly efforts lessen the impact on local U.S. communities.
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The city took its name from Athena, goddess of wisdom, strategy and war, and protector of the city. The financial, political and administrative center of the country and an all-powerful city-state in antiquity, Athens is a major center of culture. A visit to the first-ever museum dedicated to Byzantium, a stroll around the National Garden and a trip to the Olympeion archaeological site will take you back through time.
Singapore Airlines is adding a non-stop flight between Singapore (SIN) and Brussels (BRU), starting Oct. 25. The carrier has not flown to the Belgian capital since 2003.