Raleigh-Durham International Airport opened a high-tech virtual food hall, known as a “ghost kitchen” in Terminal 2, facilitating contactless ordering of food and beverages. The getREEF Virtual Food Hall features nine brands, including large brands like Krispy Rice, 800 Degrees Pizza, Pei Wei, Xochimex Cantina Grill, Zinburger and Rebel Wings, as well as local concepts like Beyú Caffé, Hubb Kitchen and American Meltdown.
“RDU’s ghost kitchen may finally end the dilemma of every family member wanting to eat somewhere different by letting them mix and match orders in one easy, contactless transaction,” said Michael Landguth, president and CEO, Raleigh-Durham Airport Authority. “The “ghost kitchen” meets two of RDU’s top goals by giving guests a wide range of dining options and leveraging cutting-edge technology to improve their experience at the airport.”
Customers place and pay for their orders on their mobile devices or directly at kiosks located in Terminal 2 near Gate C9. They then receive real-time text updates on the status of their orders, collected in specially marked lockers near the kiosks using unique codes sent directly to customers’ mobile devices.
Travelers can mix and match food from any of the restaurants in the same transaction. Meanwhile, the new gate delivery service is now available in Terminal 2, concourses C and D only.
“REEF’s first-ever virtual food hall brings dramatic innovation to the future of airport dining by giving travelers unprecedented variety and convenience,” said Valentina Ellison, senior vice president, REEF Kitchens. “We look forward to continuing to work with RDU as we serve delicious meals to travelers and continue to pioneer the future of the ghost kitchen industry.”
The getREEF Virtual Food Hall is operated by REEF and its Airport Concession Disadvantaged Business Enterprise partner, HUBB Kitchens.
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