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Genting Cruise Line Rolls Out Flexibility Initiatives

by Erich Martin

Mar 25, 2020

© Keechuan | Dreamstime.com

Daily

Genting Cruise Line is just one of the many travel companies implementing ways for travelers to change plans easily to provide peace of mind.

Cruise As You Wish provides new booking options for travelers who want to look for a trip with Dream Cruises and Star Cruises.

The new policy is similar to the one airlines have rolled out in recent days, where passengers are able to cancel sailings and receive 100 per cent of that credit for use toward a future sail. The cruise line offers the program for sailings intended to sail on or prior to July 31 and lets passengers rebook for sailings through Dec. 31, 2020.

“On behalf of Dream Cruises and Star Cruises under Genting Cruise Lines, we thank our guests for their continued support and we understand the concerns of traveling and taking a vacation in light of the COVID-19 global pandemic. We hope with introduction of the Cruise As You Wish assurance, it will help minimise booking concerns among our guests and at the same time provide them with the much needed flexibility and cruise option,” said Michael Goh, president, Dream Cruises, and head of international sales, Genting Cruise Lines.

Since the beginning of the outbreak, the health of employees and passengers has been the line’s top priority. To this point, there have been no reported instances of passengers on Genting ships being infected with COVID-19. The line points to its stringent health screening processes and sanitation efforts throughout its entire fleet.

Are you pleased to see more organizations taking on these policies in the face of such uncertainty? Tell us. Email us at letters@globaltravelerusa.com. Please include your full name and location.

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