Nilanjan Bhattacharya/Dreamstime.com Climbing into the boat as the sun was setting, looking forward to witnessing Hindus bathe away their sins in a ritual as old as time, I noticed my group had acquired a new member: A man was squatting on the deck massaging the feet of one of my companions. “Who’s this?” I asked. “Did we hire a masseuse?” Not quite. I learned he was a sinner attempting to better his karma by doing good deeds. I could have a foot rub, too — at no charge, but a tip would be welcome. Only in India would this make some semblance of sense.
Without a doubt, the pandemic changed the role of airports in the travel industry. Hamad International Airport’s role evolved in many ways since the pandemic hit. Now, more than ever, airports are responsible for creating a secure passenger experience. As the gateway to Qatar and the world, the safety and wellbeing of staff and passengers has always been at the core of Hamad International Airport’s strategy.