I had the opportunity to sit down with Jeff Diskin, executive vice president, commercial services at Hilton Worldwide, to present three awards Hilton won at Global Traveler’s annual GT Tested Reader Survey awards, including Best Domestic Hotel Chain. During the conversation, we discussed Hilton’s initiatives with their app, including keyless entry. Available at a host of Hilton hotels, including the Alexandria property (one of the first to offer the amenity), the app also allows guests to select their guestroom the night before and review the layout of the hotel. Guests can choose guestrooms away from elevators (one of my preferences), boasting views of the river or cityscape, and so on. This is a great tool for those who travel often, as it also allows for special services and convenient check-out. Look for a review of this service in an issue of Global Traveler soon. In another note, I am currently staying at The Mandarin Oriental, Washington, D.C. Can it be the hotel really does not offer paid-for movies? I planned to catch up on flicks last night but was foiled! — Fran Gallagher, publisher and CEO