United Airlines now allows travelers to use the popular Amazon tool Alexa to check into and learn about flights. It is the first U.S. airline to offer the feature.
The Amazon Alexa United skill is available for the Amazon Echo and Amazon Echo Dot, and is as simple as asking Alexa to check a traveler into a flight, or asking Alexa specific questions regarding a flight.
Anticipated questions for the new service include nearly anything a traveler would typically Google, or look for on an airline’s website or app, such as the status for a particular flight or whether or not a flight offers a certain amenity.
Alexa does require a connection with the traveler’s MileagePlus account in order to check travelers in for a domestic flight.
“Every day we connect nearly 400,000 customers to business meetings, loved ones and new adventures. Introducing the new skill to check in and receive flight information with Alexa is an innovation that gives our customers extra time to prep for a business meeting, play with their children or relax as they get ready for their upcoming flight,” said Praveen Sharma, vice president of digital products and analytics, United Airlines.
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