American Airlines implemented a streamlined process at TSA airport security checkpoints through TSA PreCheck Touchless ID on May 29 at several airports across the United States. AAdvantage members traveling through Ronald Reagan Washington National Airport, LaGuardia Airport, Hartsfield-Jackson Atlanta International Airport and Salt Lake City International Airport will be eligible.
After an identity match compares a customer’s image to a photo they previously provided to the government (like those in a passport, Global Entry or visa card), the customer can move through security faster and with ease.
Expansion of this feature will continue at more airports across the system in the coming months in collaboration with TSA, focusing on hub airports for American Airlines.
“We’re examining every aspect of the customer experience,” said Heather Garboden, chief customer officer, American Airlines. “TSA PreCheck Touchless ID helps streamline our customers’ travel experience and makes travel with us even more enjoyable. We look forward to it becoming available to even more customers in the coming months.”
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