On the Ground: I arrived at JFK early, excited to experience KLM’s new World Business Class. One passenger was ahead of me in line, but I was immediately ushered to another counter, where I picked up my boarding pass. Another agent kindly accompanied me to the lounge, where I enjoyed some light snacks and water. Since I was so early, I had a chance to finish some work before heading to the gate.
Pre-Flight: As I found my way to my seat, the flight attendant took my jacket and I placed my belongings in the storage space. Before getting settled, I went to the upper deck of the business-class cabin to visit one of my travel companions. I had trouble returning to my seat, as other passengers were filtering into the aircraft. A flight attendant noticed my confused look and ushered me through the pantry area so I could make my way to my seat.
Dutch designer Hella Jongerius is responsible for the redesigned cabin interior. Each element was thoughtfully designed to embody sustainability, simplicity and personal comfort. Unique details include the new carpet using yarn made from old KLM flight attendant uniforms; cloth curtain pattern designs mimicking a beaded curtain; and a double-sided pillow matching the curtain pattern on one side, with a crisp white fabric on the other meant for sleeping.
Following the pre-flight drink service, the crew served light snacks. I opted for the seared scallop with avocado and salsa instead of the tomato and mozzarella salad. Once all the passengers in the cabin were seated, the flight attendant distributed amenity kits. I slipped out of my shoes and into the provided socks, finally ready to settle in for the flight.
In-Flight: Since I had time to answer emails while in the lounge, I chose to relax on my overnight flight. I reclined my seat and covered my legs with the blanket. After browsing the in-flight entertainment options, I switched on The Way Way Back. The pleasant flight attendant addressed me as “Ms. Skrzek” during the flight, apologizing for mispronouncing my difficult-to-pronounce last name — a problem that no longer fazes me. Top Michelin-awarded Dutch chefs prepare KLM’s in-flight meals. I enjoyed the braised short ribs in Milanese sauce with mashed potatoes, Brussels sprouts and caramelized butternut squash. A mixed green salad with cherry tomatoes and a cheese selection accompanied the main course. The flight attendant helped me select the Aaldering Lady M Pinotage; the wine paired perfectly with my meal. I opted for a berry cheesecake for dessert.
After dinner, I decided to get some sleep. I employed the privacy screen and easy-to-operate fully flat seat. I slept peacefully and woke up shortly before landing. Still full from dinner, I skipped breakfast and had a glass of water as we smoothly landed in Amsterdam.
The Experience: My first time flying KLM was a pleasant experience. I felt completely at ease during the overnight flight, taken care of by the helpful and friendly staff.
Since the 1950s KLM has presented World Business Class passengers with a parting gift: a Delft Blue miniature traditional Dutch house filled with Dutch gin, also known as genever. Modeled after houses situated along the canals in Amsterdam, the keepsake reminds me of KLM and my trip every time I look at it.
GT CHECKLIST
[checklist]
[item check=yes]Less than 10 minutes for check-in[/item]
[item check=yes]Friendly and helpful agents[/item]
[item check=yes]Priority tagged baggage[/item]
[item check=yes]Airport lounge[/item]
[item check=yes]Complimentary in-lounge food[/item]
[item check=yes]Priority boarding[/item]
[item check=yes]Helpful and courteous flight attendants[/item]
[item check=yes]Pre-flight beverage service[/item]
[item check=yes]Pre-flight newspapers and magazines[/item]
[item check=yes]Extensive on-demand entertainment[/item]
[item check=yes]Amenity kits[/item]
[item]Slippers[/item]
[item check=yes]Lie-flat seat/bed[/item]
[item]Turn-down service[/item]
[item check=yes]In-flight menu with three entrée choices[/item]
[item check=yes]Top-shelf wines and liquors[/item]
[/checklist]
Read This Next
Lotte Hotel Seoul
2014 / February 2014
Jun 1, 2016All Reads on This Topic
Read Them All
Introducing
FX Excursions
FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.
#globility
Insta FeedDaily
Apr 19, 2024Rosewood São Paulo Now Home to Asaya Spa by Guerlain
Nestled within the sustainable Rosewood São Paulo, Asaya Spa by Guerlain offers a first-of-its-kind urban retreat. Designed by legendary Philippe Starck, the wellness destination delivers a creative opportunity for guests to achieve personal transformation while enjoying a luxurious getaway.
Sponsored Content
Fill Your Heart with Ireland
Whether it's the people, the craic (fun) or the coasts, travelers always find something to love about the island of Ireland. What fills your heart?
Daily
Apr 19, 2024The Iconic Bayeux Tapestry in France to Get New Home
Under the direction of the Town of Bayeux, France, in close collaboration with the French government, the Normandy Region and the Department of Calvados, the project to move the famous 11th-century Bayeux Tapestry to a new space has been approved.
Daily
Apr 19, 2024Turtle Bay Resort Partners with Salesforce
Turtle Bay Resort and Salesforce recently announced a partnership. Salesforce will help the O’ahu-based resort augment service agents with AI and personalize the entire guest experience. Salesforce’s Einstein 1 Platform will help the resort with its efforts to reinvent itself, heighten awareness of its offerings and establish new customer relationships.
Sponsored Content
Briggs & Riley: Elevate Your Journey with Quality Luggage
Embracing a life well lived often means embracing a life well-traveled. Every journey becomes a canvas for experiences that shape our lives and at the heart of every adventure lies the indispensable companion: quality luggage.
Daily
Apr 18, 2024Fort George Hotel & Spa Transforms Belize City from Gateway to Destination
Belize City is better known as a business center and a stop en route to Belize’s lush rural destinations, but Fort George Hotel & Spa promises to change things up and reframe the nation’s capital as a destination in its own right. Located in the city’s Fort George neighborhood, the hotel debuted as the first luxury hotel in Belize City, boasting sophisticated design, elevated culinary offerings, expansive guestrooms and an inspiring wellness program. The hotel also features a branded fitness center, plunge pool and K’IN Spa.
Amansara Review
eFlyer Reviews
Apr 17, 2024Regent Santa Monica Beach to Debut This Summer
Daily
Apr 17, 2024eFlyer News
Apr 17, 2024Icelandair, Expedia Launch New Rewards Program
Icelandair and Expedia officially partnered to launch a new rewards program. Travelers can now earn more rewards from bookings.
Sponsored Content
Revel in a European Summer with AmaWaterways
Pedal through sun-drenched vineyards, hike amidst blooming wildflowers and take a refreshing dip in your ship's sun-deck whirlpool. Indulge in the flavors of the region with delectable dishes featuring luscious Wachau Valley apricots and succulent Serbian plums. As night falls, watch as the cities along the rivers come alive, pulsating with an irresistible electric energy. The sun-soaked days and vibrant nights offer a compelling reason to embark on an AmaWaterways river cruise during the upcoming summer months.
eFlyer News
Apr 17, 2024Swiss International Air Lines Begins New Service from Washington, D.C., to Zürich
Swiss International Air Lines recently launched daily flights from Washington, D.C. (IAD), to Zürich (ZRH). The daily flight is one of three new international routes SWISS launches this summer season, with Toronto (YYZ) and Seoul (ICN) slated in the coming months.
ShareThis