Laura Daily
Hotel Update: The New Marriott
Features
May 1, 2017
Omni Hotels & Resorts Update
Features
Oct 1, 2016Loyalty Program Updates
2016
Aug 23, 2016High-Roller Tours
Features
Jul 1, 20162016
Apr 18, 2016Trusted Travelers
How often do you hear the phrase “an exciting time for us” uttered by a federal spokesperson talking about a government operation? But officials with both U.S. Customs and Border Protection and the Transportation Security Administration are practically ecstatic when discussing their respective Trusted Traveler programs, Global Entry and TSA PreCheck.
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2016
Feb 4, 2016Hotel Update: Radisson Blu
David P. Berg is late to our phone interview. But he offers a good excuse: He was wrapping up one of his “Donuts with David” sessions. Since joining Carlson Rezidor Hotel Group in December 2014, the company’s chief executive officer has sat down with groups of employees to hear their input on everything from what they think about the business to uniform design. “Our belief is in the wisdom of the crowd. They are so much better informed than us,” he says. “Instead of sitting around trying to figure it out or second-guess, why not ask the employees what they want and need? What is precious and what would they change?”